Documents and keys
Arrange collection of sealed document envelopes or an authorised key handover. Confirm who can release them and who will receive them.
KB CARS · CR8 COURIER
CR8 courier collection and delivery Live driver tracking.
Send documents, keys, parcels and business items from CR8, accompanied or unaccompanied. Contact our 24-hour office for a quote based on the journey and load.
COURIER COLLECTIONS
What can we collect from CR8?
Our office can arrange transport for declared ordinary items for personal and business customers. We assess the item, vehicle and handover before accepting the booking.
Personal parcels
Send an everyday parcel to an agreed recipient, or travel with it. Tell us what is ready for collection and who can hand it to the driver.
Urgent business items
Enquire at any time about urgent business-to-business collections. Give us the exact unit or department, named handover contact, recipient details and preferred delivery arrangement.
HOW TO ARRANGE IT
Arrange collection and delivery
Our office will discuss the journey, suitable vehicle and handover with you, and provide a quote for the agreed job.
Describe the journey and item
Give us both full addresses and postcodes, your preferred collection date and time, an item description and contacts for collection and delivery.
Agree the load and quote
Tell us the number, size and weight of items, whether you are travelling, and any stairs or carrying help needed. The office will assess the load and discuss a suitable vehicle, assistance and price.
Get ready for handover
Make sure the item is ready and the authorised sender and recipient know where and how to meet the driver. Give us any agreed reception or safe-place instructions. A booking is confirmed when KB sends confirmation by SMS and/or email; an enquiry or quote alone is not confirmation.
COLLECTION DETAILS FOR CR8
Plan the right CR8 collection point
For Toolstation's Kenley branch, identify Unit 9, Kenley Trade Park, Bushey Close, Kenley, CR8 5AU. Confirm that the item is ready, who may release it and what reference the collector needs; the address alone does not give collection or parking permission.
For a Purley business handover, distinguish Day Aggregates on Approach Road, off Warren Road, CR8 2AL, from FM Conway's Purley Oaks Depot at 1a Riddlesdown Road, CR8 1DG. Ask the sender for a named contact and an agreed entrance.
At Purley Extra, 8 Purley Road, CR8 2HA, specify the relevant counter or concession. For a forgotten item, first establish that it is held and the store authorises collection by your representative. Check parking signs and agree a lawful stopping point; listed parking is not loading permission.
Talk to the officeGOOD TO KNOW
Local handover questions
A named site and an agreed release point help the driver find the right handover.
What address details should I give for a CR8 business collection?
Give the exact premises and postcode, unit or department, authorised handover contact and agreed entrance. “Purley” alone can refer to different sites, so name the business and location.
Can you collect something left at Purley Extra?
Yes, you can enquire once the store has found the item and agreed to release it to your representative. Ask at the Customer Service Desk about the item and what is needed for collection, then share the agreed handover point with our office. Store facilities do not themselves authorise courier access or release.
Can keys or documents be collected from a Purley office?
Yes, subject to the sender's authority and an agreed arrangement. For a proposed collection at David Bright Estates, 951 Brighton Road, confirm the staff contact, release authority, sealed-item description and recipient details, and agree the doorway with the sender. The address alone does not mean an item is held or available for release.
GOOD TO KNOW
Courier questions
Understand the quote, handling and tracking before your collection.
Are my items insured?
Goods-in-transit insurance is not included. If you need cover for your items, please arrange suitable insurance before collection.
Can the driver help with loading?
We may be able to arrange help with several lighter items. Call the office beforehand with the quantity, size and weight, any stairs and the help needed so we can confirm the driver and vehicle arrangements.
We are not a removals company, and drivers cannot be assumed to lift heavy or exceptionally large loads.
Can I travel with my items?
Yes, or you can send them unaccompanied. Tell the office about the passenger and the load so we can agree a suitable vehicle and quote. Bulky or many-item loads are assessed separately from an ordinary passenger journey, whether or not you travel.
Can you leave an item at reception or in a safe place?
Yes, if the sender authorises a reception handover or a specific safe place. Give the office clear instructions and contact details in advance; a drop-off or access to a building is not automatic.
If nobody can hand over or receive the item, discuss the arrangements with the office before booking. Waiting charges apply, including when unloading takes a long time.
How much will delivery cost?
Ask the office for a current quote. The price depends on the journey and load, whether you travel with the items, and any agreed assistance. Ordinary single items and bulky or many-item loads are assessed separately. Waiting and other agreed charges may apply.
Can I track the driver?
Yes. Courier bookings include live driver tracking, the driver's name and vehicle registration, along with booking confirmation.
ARRANGE A COLLECTION
Ready to arrange your collection?
Contact our 24-hour office for a courier quote or to discuss an urgent collection. Call 020 8870 8888 or send an enquiry; no app is required.
Enquire about a delivery
The office checks the items, handling and price before agreeing the delivery.
Request a quote