Documents and keys
Send an authorised envelope, office document or set of keys. Agree who will release it and where it needs to go.
KB CARS · COURIER SERVICE
KT11 courier service Documents, keys and parcels
Arrange courier collection or delivery in KT11, including Cobham. Travel with your items or send them unaccompanied; courier bookings include live driver tracking. Our 24-hour office can quote for your journey and load, including urgent personal or business enquiries.
WHAT CAN WE MOVE?
What can we collect and deliver?
From an envelope to several items, our office can assess the load, vehicle and handover for your KT11 courier enquiry.
Personal parcels
Ask about an everyday parcel or forgotten item. Confirm who has it and where it can be handed over.
Urgent business items
For an urgent business-to-business delivery, identify the building or unit, department and authorised contacts. We can discuss the vehicle, timing and handover.
ARRANGE YOUR DELIVERY
Arrange collection and delivery
Our office will assess the item and agree a suitable vehicle, handover and quote with you.
Describe the journey
Give the full collection and delivery addresses, building, unit or entrance, preferred collection time and any requested delivery deadline. Include the item details and a contact at each end.
Discuss the load
Tell us the quantity, size and weight, whether you are travelling with the items, and about any stairs, carrying or loading help needed. The office will assess the arrangement and quote.
Prepare the handover
Make sure the item is ready and an authorised person knows where to release it. Arrange for someone to receive it, or give clear instructions if the sender authorises reception or a specific safe place.
LOCAL COLLECTION NOTES
Making a KT11 collection easier
For a Cobham High Street office, the firm name and street number matter. Hart Brown, for example, is at 33 High Street, KT11 3ES; its first-floor office is stairs-only. Agree with the releasing contact whether the item will be brought downstairs.
On Portsmouth Road, confirm the actual site, department and entrance. Berkeley House, 19 Portsmouth Road, KT11 1JG is a head-office address, not a default for every site. At Painshill, the Trust address is KT11 1JE while the visitor-navigation reference is KT11 1AG; neither identifies an authorised courier entrance.
GOOD TO KNOW
KT11 handover questions
Pinpoint the right person and place before collection.
What should I give you for a Cobham High Street office?
Give the full business name, street number and postcode, floor or entrance, ready time and authorised releasing contact. If an envelope is at 33 High Street, ask the office contact whether it will be brought downstairs for collection.
Does a Painshill postcode identify the collection gate?
No. The Trust address and visitor-navigation reference use different postcodes, and neither establishes the courier gate. Ask the organiser or venue contact for the room, releasing person and authorised vehicle entrance, and confirm current gate and barrier arrangements.
What if a shop or business has the item for me?
It can be discussed once the item has been found and someone is authorised to release it. For keys found at a Between Streets shop, identify the exact shop and staff contact, and agree the handover point rather than assuming an entrance or service yard can be used.
GOOD TO KNOW
Courier questions
The practical details to know before your collection.
Are my items insured?
Goods-in-transit insurance is not included. If you need cover for your items, please arrange suitable insurance before collection.
Can the driver help with loading?
We may be able to arrange help with several lighter items. Call the office beforehand with the quantity, size and weight, any stairs or carrying involved, and the help you need so we can confirm the driver and vehicle arrangements.
KB Cars is not a removals company; drivers cannot be assumed to lift heavy or exceptionally large loads. Waiting charges apply, including when unloading takes a long time.
Can I travel with my items?
Yes, or you can send them unaccompanied. Tell the office about the passenger and load so we can agree a suitable vehicle and quote. Bulky or many-item jobs are assessed separately from an ordinary passenger journey, whether or not you travel with them.
Can you leave an item at reception or in a safe place?
Yes, if the sender authorises a reception handover or a specific safe place. Give the office clear instructions and contact details; do not assume access to a building or an automatic safe-place drop.
If nobody can hand over or receive the item, discuss the arrangements with the office before booking. Waiting charges apply.
How much will delivery cost?
Ask the office for a current quote. The price depends on the journey and load, including whether the item is accompanied and whether it is an ordinary single item or a bulky or many-item job. The office assesses the category and suitable vehicle.
Provide both addresses, collection time, item details and any assistance needed. Waiting and other agreed charges may apply.
Can I track the driver?
Yes. Courier bookings include live driver tracking, the driver's name and vehicle registration, alongside booking confirmations.
ARRANGE A COLLECTION
Get a KT11 courier quote
Contact our 24-hour office about your collection and delivery. Call 020 8870 8888 or send an enquiry; no app is needed.
Enquire about a delivery
The office checks the items, handling and price before agreeing the delivery.
Request a quote