Documents and keys
Send signed papers, office keys or spare keys between authorised people, with a clear collection point and handover contact.
KB CARS · KT19 COURIER
KT19 courier collections and deliveries Live driver tracking.
Send documents, keys, parcels or urgent business items with KB Cars. Our office is open 24 hours for enquiries; ask for a quote based on your journey and load. Travel with your items or send them unaccompanied.
WHAT CAN MOVE
Documents, parcels and business items
From a spare key to an urgent document pack, ask our office about collection and delivery in and around KT19. We will confirm the item and a suitable arrangement.
Personal parcels
Arrange collection and delivery of ordinary personal parcels. Tell us their size and quantity so the office can assess the load.
Urgent business items
Enquire about a document pack or ordinary business item moving between workplaces. Tell us the units or entrances and when delivery is needed.
ARRANGE THE JOURNEY
Arrange your collection and delivery
Our office will assess the item, journey and assistance you need, then give you a quote for the arrangement.
Describe the item and journey
Give the full collection and delivery addresses, preferred collection date and time, when delivery is needed, item description, size and quantity, and sender and recipient contacts.
Agree the vehicle and assistance
Tell us whether you are travelling with the item and about its weight, any stairs, carrying or loading help. The office will confirm suitability, the vehicle, assistance and quote.
Arrange an authorised handover
Agree release instructions, handover points and recipient availability before collection. Waiting is chargeable, including when unloading takes a long time; other agreed charges may also apply. A booking is confirmed when KB sends confirmation by SMS and/or email.
LOCAL COLLECTIONS
The right address makes the handover easier
At Longmead Business Centre, Unit A3 on Blenheim Road and Unit D1 on Felstead Road both use KT19 9QQ. The centre name and postcode alone will not identify the collection: give us the business, unit and road, and ask the sender to confirm the reception or goods door.
At Horton Retail Centre, Epsom, KT19 8SP, identify the actual shop and agree release with its staff before arranging collection. On Ruxley Lane, use the building number, business or shop name and full postcode rather than a nearby landmark.
GOOD TO KNOW
Local collection questions
Specific units, shop release arrangements and full addresses matter when collecting in KT19.
What should I give you for a Longmead collection?
Give the office the business name, unit, road and full postcode, plus the sender's name and contact. Ask the sender to confirm the lawful handover point, such as reception or a goods door, and any gate arrangement. A centre name alone is not enough.
Can you collect forgotten property from Horton Retail Centre?
You can enquire once the actual shop confirms it has the item and agrees to release it. For Tesco at Horton, the store's property guidance points enquiries to the Duty Manager; this does not itself authorise courier collection. Agree the release and handover requirements with the shop, then give us its name and the authorised contact.
Which address should I use on Ruxley Lane?
Use the exact building number, business or shop name and full postcode. Ruxley Corner at 1 Ruxley Lane, KT19 0JB is a specific address, not a general collection point. Tell the office whether the sender will hand over the item directly or a third party holds it, and confirm any third-party release requirements.
GOOD TO KNOW
Courier questions
Cover, loading, handover and the price of your delivery.
Are my items insured?
Goods-in-transit insurance is not included. If you need cover for your items, please arrange suitable insurance before collection.
Can the driver help with loading?
We may be able to arrange help with several lighter items if you call the office beforehand. Tell us the quantity, size and weight, any stairs or carrying, and the help needed so we can confirm the driver and vehicle. We are not a removals company, and drivers cannot be assumed to lift heavy or exceptionally large loads.
Can I travel with my items?
Yes, you can travel with them or send them unaccompanied. Tell the office about the passenger and load so we can agree a suitable vehicle and quote. Bulky or many-item jobs are assessed separately from an ordinary passenger journey, whether accompanied or not.
Can you leave an item at reception or in a safe place?
Yes, the sender can authorise a reception handover or a specific safe place. Give the office clear instructions and contact details; do not assume access or a safe-place drop without agreement. If nobody can hand over or receive the item, discuss the arrangement with the office before booking. Waiting charges apply.
How much will delivery cost?
Ask the office for a current quote: the price depends on the journey and load, including whether the item is accompanied and any assistance needed. Waiting and other agreed charges are separate.
Can I track the driver?
Yes. Courier bookings include booking confirmation, live driver tracking, the driver's name and vehicle registration.
ARRANGE A COLLECTION
Ready to arrange a collection?
Contact our 24-hour office for a quote or call 020 8870 8888. We can discuss your item, destination and any loading help; no app installation is needed.
Enquire about a delivery
The office checks the items, handling and price before agreeing the delivery.
Request a quote