Documents and keys
Arrange collection of paperwork, keys or other declared everyday items from a named sender in KT20 for delivery to your chosen person or address. The sender must authorise release.
KT20 COURIER SERVICE
Courier collections from KT20 Documents, keys and parcels
Send personal or business items from KT20 accompanied or unaccompanied, with live driver tracking on confirmed bookings. Contact our 24-hour office for a quote based on the journey and load; we’ll discuss the vehicle and handover.
ITEMS WE CAN DISCUSS
What can we move?
From paperwork to personal parcels, we consider declared ordinary items and agree the collection and delivery arrangements with you.
Everyday personal parcels
Send an ordinary personal parcel unaccompanied or ask to travel with it. Tell us what it contains and its size so we can discuss the vehicle and handover.
Urgent business items
Enquire about urgent documents, keys or other declared business items for office-to-office or office-to-recipient delivery. Name the organisation, building and staff contact so we can assess the collection.
ARRANGE YOUR COLLECTION
How to arrange a KT20 courier collection
Our office will help assess the item, journey and handover before agreeing the booking.
Tell us what is moving and where
Give both full addresses, the contents, quantity, size or weight, preferred collection date and time, and sender and recipient contacts. Include the organisation, building or handover point where relevant.
Discuss the vehicle and quote
Tell us whether you are travelling with the item and about any stairs or carrying help needed. The office will assess the load, discuss a suitable vehicle and provide a quote.
Arrange the handover
Have the sender prepare the item and authorise its release, and agree who will receive it or the authorised reception or safe place. Confirm instructions with the office before collection. An enquiry or quote is not a booking confirmation; KB confirms a booking by SMS and/or email.
LOCAL COLLECTION GUIDE
Make the KT20 handover clear
At Walton Oaks on Dorking Road, give the organisation, building or block and a staff contact. Ask the sender to confirm the authorised handover point and current gatehouse instructions. The estate describes round-the-clock gatehouse security, but that does not mean an item can be released at any hour.
For an order at Alligator Pear, 15 High Street, Tadworth, ask the retailer whether it will release the ready order to your nominated collector and what reference is needed. For keys or paperwork from a Walton Street office, identify the business and the person authorised to release them, rather than giving a locality or property address alone.
GOOD TO KNOW
Local collection questions
Different sites and senders need different handover details.
Does Walton Oaks security mean a collection can happen at any hour?
No. Confirm staff availability, item readiness and the agreed gatehouse or reception point with the sender. KB’s 24-hour office is available for enquiries separately.
Can a KB driver collect my Tadworth shop order?
Yes, if the retailer agrees to release the ready order to your nominated collector and KB agrees the job. Click and Collect alone does not authorise a third party. Ask for the order reference and handover instructions, and declare the contents when you enquire.
What should I give you for an office or venue collection?
Give the exact business or venue, building, person authorised to release the item and recipient. For Kingswood Golf & Country Club on Sandy Lane, specify whether hotel, golf or events staff hold the item; ask them to confirm it is ready for release and which reception or entrance to use.
GOOD TO KNOW
Courier questions
Cover, loading, handover and the cost of your delivery.
Are my items insured?
Goods-in-transit insurance is not included. If you need cover for your items, please arrange suitable insurance before collection.
Can the driver help with loading?
Help with several lighter items may be arranged in advance. Call the office with the quantity, size and weight, any stairs and the carrying help you need so we can discuss a suitable driver and vehicle. We are not a removals company, and drivers cannot be assumed to lift heavy or exceptionally large loads.
Can I travel with my items?
Yes, or you can send them unaccompanied. Tell the office about both the passenger and the load so we can agree a suitable vehicle and quote. Bulky or many-item jobs are assessed separately from an ordinary passenger journey.
Can you leave an item at reception or in a safe place?
Yes, if the sender authorises a reception handover or a specific safe place. Give the office clear instructions and contact details. If nobody can hand over or receive the item, discuss arrangements before booking; waiting charges apply, including when unloading takes a long time.
How much will delivery cost?
Ask the office for a current quote: the price depends on the journey and load. Both full addresses, collection time, item details and any loading assistance help us assess it. Waiting and other agreed charges may apply.
Can I track the driver?
Yes. Courier bookings include live driver tracking, the driver’s name and vehicle registration, alongside booking confirmation.
ARRANGE A COLLECTION
Ready to arrange a collection?
Contact our 24-hour office for a KT20 courier quote. Call 020 8870 8888 or send an enquiry; no app installation is needed.
Enquire about a delivery
The office checks the items, handling and price before agreeing the delivery.
Request a quote