Documents and keys
Arrange transport for an authorised document pack or key handover. Identify the person who can release it and the intended recipient.
KB CARS · KT21 COURIER
KT21 courier collections and deliveries Live driver tracking included.
Move documents, keys, parcels or business items from KT21. Contact our 24-hour office for a quote based on the journey and load; travel with your items or send them unaccompanied.
WHAT WE CAN CARRY
Items for collection and delivery
From personal parcels to urgent business items, our office can assess the item, vehicle and handover before accepting the job. Urgent enquiries are welcome at any time.
Personal parcels
Enquire about an ordinary parcel moving between homes, shops or another agreed address, including an item you have left behind.
Urgent business items
Ask about an item moving between businesses. Tell us when it is needed so the office can discuss whether the timing and load are workable.
HOW TO ARRANGE IT
Arrange your KT21 collection
Call 020 8870 8888 or contact the office online. We will discuss the item, suitable vehicle and current quote before the booking is accepted.
Share the journey and item
Give the full collection and delivery addresses, preferred date and time, item description, quantity, size and weight, and sender and recipient contact details. KB Cars is registered with the ICO; our Privacy Notice explains how we handle booking information.
Agree the vehicle and help
Tell us if you will travel with the item, need loading help, have stairs or a larger load. The office will assess the arrangement and quote for the journey and load.
Plan the handover
Identify who can release and receive the item and agree any reception or safe-place instructions. A booking is confirmed when KB sends confirmation by SMS and/or email; an enquiry or quote alone is not confirmation.
LOCAL COLLECTIONS IN KT21
Choose the right collection point
An Ashtead business may have more than one branch or department. Cairds lists its Ashtead Sales & Lettings office at 23 The Street, separate from its Epsom offices. Milners lists its main showroom at 40 The Street and its soft-furnishings department opposite: confirm which department holds the item and where staff will hand it over.
Ashtead Craddocks Express is at 14–17 Craddocks Parade; a forgotten item must be found and authorised for release before collection is arranged. For Ashtead Park Garden Centre on Pleasure Pit Road, agree the actual handover point with the business. Check access and signs for the chosen point; an address does not establish permission to stop or collect.
GOOD TO KNOW
KT21 collection questions
Local details that help identify the item and its handover point.
What should I give you for a collection from a KT21 business?
Give the full street address and business name, the department or entrance, the item, the releasing contact and recipient details. On The Street, identify the exact branch rather than just saying Ashtead; tell us about any deadline or access constraints too.
Can you collect a forgotten item from Craddocks Parade?
We can discuss it once the shop has found the item and agreed the owner’s authority and third-party release. Tesco’s store guidance directs customers to a Duty Manager; it does not itself authorise a courier collection. KB must also accept the declared item and arrangement.
Where should a garden-centre or shop handover take place?
Agree the entrance or handover point with the business and give us the full site address and contact. A Pleasure Pit Road address alone does not identify a goods entrance or give permission to stop.
GOOD TO KNOW
Courier questions
Cover, loading, pricing and tracking for your collection.
Are my items insured?
Goods-in-transit insurance is not included. If you need cover for your items, please arrange suitable insurance before collection.
Can the driver help with loading?
Help with several lighter items may be arranged by calling the office beforehand. Tell us the quantity, size and weight, any stairs or carrying involved, and the help you need so we can discuss a suitable driver and vehicle.
We are not a removals company; drivers cannot be assumed to lift heavy or exceptionally large loads. Waiting charges apply, including when unloading takes a long time.
Can I travel with my items?
Yes, or you can send them unaccompanied. Tell the office about the passenger and the load so we can agree a suitable vehicle and quote. Bulky or many-item jobs are assessed separately from an ordinary passenger journey, even when you travel with them.
Can you leave an item at reception or in a safe place?
Yes, if the sender authorises a reception handover or a specific safe place. Give the office clear instructions and contact details; do not assume access to a building or an automatic safe-place drop.
If nobody can hand over or receive the item, discuss the arrangements before booking. Waiting charges apply.
How much will delivery cost?
Ask the office for a current quote. The price depends on the journey and load, including whether an ordinary single item is accompanied or unaccompanied; bulky or many-item loads are assessed separately.
Give both addresses, the collection time, item details and any loading assistance needed. Waiting and other agreed charges may apply.
Can I track the driver?
Yes. Courier bookings include booking confirmations, live driver tracking, the driver’s name and vehicle registration.
ARRANGE A COLLECTION
Ready to move an item?
Contact our 24-hour office for a KT21 courier quote. Tell us what needs moving, where it is going and when you need collection.
Enquire about a delivery
The office checks the items, handling and price before agreeing the delivery.
Request a quote