Documents and keys
Send documents, keys or another ordinary item between named collection and delivery points. Let us know who can release the item and who will receive it.
KT8 COURIER SERVICE
Courier collections and deliveries in KT8 Documents, keys and parcels
Send personal or business items to or from KT8, accompanied or unaccompanied. Our 24-hour office can quote for the journey and load; confirmed bookings include live driver tracking. Call 020 8870 8888 or enquire online.
WHAT CAN WE MOVE?
What can you send?
From a document pack to an urgent business item, tell us what needs moving. Our office will assess the item, vehicle and handover before confirming an arrangement.
Personal parcels
Arrange collection or delivery of an everyday personal parcel. Tell us what it contains, how it is packaged and who is authorised to hand it over.
Business items
For an urgent business-to-business delivery, give us the company or unit details, when the item will be ready and the receiving contact. We’ll discuss a suitable vehicle and handover.
LOCAL COLLECTIONS
Choosing the right KT8 collection point
In West Molesey, a workshop or industrial unit needs more than an estate name: give the business name, building or unit number, full postcode and release contact. One Molesey Avenue property has separate office/showroom and loading-door entrances, so agree the handover point with the occupier rather than assuming access.
For a Bridge Road or Hampton Court Village shop or office in East Molesey, use the numbered address rather than a landmark or village name. If a business holds a purchase, key or forgotten item, check that it will release it to a third-party collector and agree who will receive it at the destination.
GOOD TO KNOW
KT8 collection questions
The right address and authority make the handover easier to arrange.
Is a postcode or estate name enough for a business collection?
No. Give the full address and postcode, business or unit name, release contact and agreed entrance. Tell us whether the handover is at an office, workshop or authorised loading entrance; an estate or locality name alone may cover several premises.
Can you collect a shop purchase or forgotten item for someone else?
Yes, provided the business agrees to release it to a third-party collector and KB confirms the arrangement. Ask the shop what order reference or authority it needs, then give us the named release and receiving contacts.
ARRANGE YOUR COURIER
Arrange your collection and delivery
Our office can assess the journey, load and handover and give you a current quote.
Describe the item and journey
Give both full addresses, the item description, quantity, size, weight and packaging. Include the requested collection date and time, when the item will be ready, any required delivery deadline and the collection and receiving contacts.
Discuss the vehicle and quote
Tell us if you are travelling with the item, need loading help or have stairs or carrying involved. We’ll assess the load and discuss a suitable vehicle, assistance, availability and price.
Agree the handover
Agree who can release and receive the item and any authorised reception or safe-place instructions. An enquiry or quote is not a booking: KB confirms a booking by SMS and/or email.
GOOD TO KNOW
Courier questions
Cover, loading, handover and pricing for your delivery.
Are my items insured?
Goods-in-transit insurance is not included. If you need cover for your items, please arrange suitable insurance before collection.
Can the driver help with loading?
We may be able to arrange help with several lighter items if you call the office beforehand. Tell us the quantity, size and weight, any stairs or carrying involved, and the help needed so we can confirm the driver and vehicle arrangements.
KB is not a removals company, and drivers cannot be assumed to lift heavy or exceptionally large loads. Waiting charges apply, including when unloading takes a long time.
Can I travel with my items?
Yes, or you can send them unaccompanied. Tell the office about the passenger and load so we can agree a suitable vehicle and quote. Bulky or many-item jobs are assessed separately from an ordinary passenger journey, even when you travel with the items.
Can you leave an item at reception or in a safe place?
Yes, if the sender authorises the reception handover or a specific safe place. Give the office clear instructions and contact details; do not assume access to a building or an automatic safe-place drop.
If nobody can release or receive the item, discuss the arrangement with the office before booking. Waiting charges apply; ask the office about the options if the agreed handover cannot take place.
How much will delivery cost?
Ask the office for a current quote. The price depends on the journey and load, including whether an ordinary single item is accompanied or unaccompanied and whether the job is bulky or involves many items. Waiting and other agreed charges may apply.
Can I track the driver?
Yes. Courier bookings include live driver tracking, the driver’s name and vehicle registration, alongside the booking confirmation.
ARRANGE A COLLECTION
Ready to arrange a collection?
Call our 24-hour office on 020 8870 8888 or contact us online for a quote. Tell us what needs moving and where, and we’ll discuss the vehicle and handover. No app is needed.
Enquire about a delivery
The office checks the items, handling and price before agreeing the delivery.
Request a quote