Documents and keys
Send documents or keys between agreed addresses with a named handover. Let us know who will release and receive them and when they will be ready.
COURIER SERVICE · KT9
KT9 courier collections and deliveries Documents, parcels and more
Send documents, keys, parcels and business items to or from KT9. Our 24-hour office can quote for your journey and load, and confirmed bookings include live driver tracking. Enquire online or call 020 8870 8888.
WHAT WE CAN MOVE
What can we collect or deliver?
From a single set of keys to business items, our office can assess your collection and delivery needs, including urgent enquiries at any time.
Personal parcels
Arrange collection and delivery of an everyday parcel. Tell us its contents and size so the office can assess the item and suitable vehicle.
Business-to-business items
Enquire about urgent business items, including documents. Give us the companies and unit details, when the item is ready and the receiving contact; the office can assess your requested timing.
HOW TO ARRANGE IT
Arrange your KT9 courier delivery
Our office can help agree the vehicle, handover and quote for your item.
Describe the collection and delivery
Give us both full addresses, the preferred collection date and time, what is being sent, and the names and contact details of the sender and recipient.
Agree the load and quote
Tell us the number, size and weight of the items, any stairs or loading help needed, and whether you want to travel with them. The office can assess the load and discuss a suitable vehicle, assistance and current quote.
Prepare the handover
Make sure the sender can release the item and the recipient or an authorised person can receive it. Share agreed reception or safe-place instructions in advance. Waiting charges apply, including when unloading takes a long time.
LOCAL COLLECTION DETAILS
Finding your KT9 collection point
Barwell Business Park is in Chessington, KT9 2NY. Identify the business and unit, and agree whether the item will be handed over at an office or another point. Ask the sender for the correct entrance and current security instructions.
For Cox Lane, identify the company and building or unit rather than the road alone. For a retail order at the Argos collection point at 10–14 North Parade, KT9 1QF, check the order is ready and the retailer permits your nominated collector; have the order number or collection code available.
GOOD TO KNOW
KT9 collection questions
Choose the right premises and confirm who can release your item.
Can you collect from a Barwell Business Park unit?
Yes, you can enquire about a collection. Give us the business name, unit number, full address and named handover contact. Ask the sender to confirm the entrance, security admission and the agreed release point.
Is a Cox Lane address enough for collection?
No. Give us the full company and building or unit, postcode, ready-to-release contact and agreed handover point so the driver can identify the right premises.
What should I check for a North Parade retail order?
Confirm that the order is ready and that the retailer permits your nominated collector. Provide the exact shop and street number and any order number or collection code; the office also needs to assess the contents and handling.
GOOD TO KNOW
Courier questions
Useful details about cover, handling, pricing and tracking.
Are my items insured?
Goods-in-transit insurance is not included. If you need cover for your items, please arrange suitable insurance before collection.
Can the driver help with loading?
Help with several lighter items may be arranged by calling the office beforehand. Tell us the quantity, size and weight, any stairs and the help needed so we can discuss a suitable driver and vehicle.
We are not a removals company, and drivers cannot be assumed to lift heavy or exceptionally large loads.
Can I travel with my items?
Yes, you can ask to travel with your items, or send them unaccompanied. Tell the office about the passenger and load so we can agree a suitable vehicle and quote. Bulky or many-item jobs are assessed separately from an ordinary passenger journey, whether or not you travel.
Can you leave an item at reception or in a safe place?
Yes, the sender can authorise a reception handover or a specific safe place. Give the office clear instructions and contact details in advance. If nobody can hand over or receive the item, discuss the arrangement with the office before booking; waiting charges apply.
How much will delivery cost?
Ask the office for a current quote. The price depends on the journey and load, including whether an ordinary single item is accompanied or unaccompanied; bulky or many-item loads are assessed separately, even when accompanied.
Provide both full addresses, the collection time, item details and any loading assistance needed. Waiting and other agreed charges are separate.
Can I track the driver?
Yes. Courier bookings include live driver tracking, the driver's name and vehicle registration, as well as booking confirmations. An enquiry or quote is not a confirmed booking; KB confirms a booking by SMS and/or email.
ARRANGE A COLLECTION
Ready to send an item?
Contact our 24-hour office for a quote and to discuss your collection. Call 020 8870 8888 or enquire online; no app installation is needed.
Enquire about a delivery
The office checks the items, handling and price before agreeing the delivery.
Request a quote