Documents and keys
Enquire about an envelope, documents or keys for delivery from SM2 to another address. Agree who is authorised to release the item and who will receive it.
SM2 COURIER SERVICE
SM2 courier collections and deliveries With KB Cars
Send documents, keys, parcels or urgent business items from SM2, accompanied or unaccompanied. Courier bookings include live driver tracking. Call our 24-hour office on 020 8870 8888 for a quote based on the journey and load, or enquire online.
COURIER COLLECTIONS
What can you send from SM2?
Send an item on its own or travel with it. The office will assess suitability and agree a vehicle, handover and quote for your job.
Everyday personal parcels
Arrange collection of an everyday personal parcel from a home, shop or other address. Tell us what is being sent and when it will be ready so we can discuss the arrangement.
Urgent business items
Enquire about urgent items moving from SM2 between offices, shops or customers. Our office is available around the clock to assess the item, timing and delivery requirements.
LOCAL COLLECTION DETAILS
Plan your SM2 collection point
A full address is a start, but a unit or reception can make the difference at a multi-occupancy building. At Mulgrave Chambers, Gowen & Stevens lists its office at Unit 5, 26–28 Mulgrave Road, while directing visitors to ground-floor reception at Unit 6. Ask the firm which point is authorised to release your item.
For a campus collection, identify the organisation, building, department and agreed entrance. The ICR lists its Sutton contact point at Brookes Lawley Building, 32 Oakleaf Avenue, SM2 5GP; a visitor pass does not itself authorise a courier collection.
Talk to the officeGOOD TO KNOW
Local collection questions
Identify the right shop, unit or campus handover before collection.
What should I give you for a Mulgrave Chambers collection?
Give the firm, unit and full address, plus the releasing contact. Ask whether Unit 6 ground-floor reception or another agreed point will release the documents or keys; do not assume a street-level handover.
Can you collect from a Belmont shop?
You can enquire about a shop collection. Give the shop name, full address, item description and collection reference, and confirm that the item is ready and an authorised person can release it.
For example, London & Belcher Florist lists 34 Station Road, Belmont, Sutton, SM2 6BS. Confirm opening and any packaging requirements with the shop; KB will assess the proposed job.
Is a hospital or campus entrance the same as a courier entrance?
Not necessarily. Give the organisation, building, department and agreed entrance or reception, and ask the site contact about courier admission, the releasing contact and stopping arrangements. Patient visitor directions or a temporary car pass do not by themselves authorise a goods collection.
HOW IT WORKS
How to arrange an SM2 courier collection
Tell us about the item and both ends of the journey so we can agree a practical arrangement.
Describe the collection and delivery
Give both full addresses, your preferred date and collection time, the item or items, and sender and recipient contacts. Include units, departments or agreed entrances where relevant.
Agree the arrangement
Tell us the quantity, size and weight, whether you are travelling, and any stairs or carrying help. The office will assess the load, discuss a suitable vehicle and provide a quote. An enquiry or quote alone is not a booking; the booking is confirmed when KB sends confirmation by SMS and/or email.
Plan the handover
Arrange for an authorised person to release the item and for the recipient to receive it. If the sender authorises delivery to a reception or specific safe place, give the office clear instructions and contact details.
GOOD TO KNOW
Courier questions
What to know about cover, handling, price and tracking.
Are my items insured?
Goods-in-transit insurance is not included. If you need cover for your items, please arrange suitable insurance before collection.
Can the driver help with loading?
Help with several lighter items may be arranged by calling the office beforehand. Tell us the quantity, size and weight, any stairs and the carrying help needed so we can discuss a suitable driver and vehicle.
We are not a removals company; drivers cannot be assumed to lift heavy or exceptionally large loads. Waiting charges apply, including when unloading takes a long time.
Can I travel with my items?
Yes, or you can send them unaccompanied. Tell the office about both the passenger and the load so we can agree a suitable vehicle and quote. Bulky or many-item jobs are assessed separately from an ordinary passenger journey, whether or not you travel.
Can you leave an item at reception or in a safe place?
Yes, if the sender authorises the reception handover or a specific safe place. Give the office clear instructions and contact details. If nobody can hand over or receive the item, discuss the arrangements before booking; waiting charges apply.
How much will delivery cost?
Ask the office for a current quote: the price depends on the journey and load. Tell us whether you will accompany the item, as well as any loading help needed; bulky or multiple-item jobs are assessed separately. Waiting and other agreed charges may apply.
Can I track the driver?
Yes. Courier bookings include live driver tracking, the driver's name and vehicle registration, along with booking confirmation.
ARRANGE A COLLECTION
Ready to arrange your collection?
Contact our 24-hour office for an SM2 courier quote. Tell us what needs moving and where it is going, and we can discuss the vehicle and handover. Call 020 8870 8888 or enquire online.
Enquire about a delivery
The office checks the items, handling and price before agreeing the delivery.
Request a quote