Documents and keys
Arrange an authorised handover of documents, keys or similar small items, with a named person to release them and a recipient at the destination.
DOCUMENTS, KEYS & PARCELS
SM5 courier service in Carshalton Arrange with our 24-hour office
Send documents, keys, personal parcels or urgent business items to or from SM5. Travel with your item or send it unaccompanied; courier bookings include live driver tracking. Ask our office for a quote based on the journey and load.
WHAT WE CARRY
Courier options for SM5
From a set of keys to prepared business parcels, our office can discuss the item, vehicle and handover you need.
Everyday personal parcels
Enquire about forgotten belongings, parcels and other ordinary personal items, whether you want to travel with them or send them on their own.
Urgent business items
Send business documents, prepared parcels or other ordinary items. We can discuss collection from the right office or unit and the preferred handover time.
LOCAL HANDOVERS
Plan the right collection point in Carshalton
For a Carshalton High Street office, give the complete trading address and ask the releasing person which door they will use. At Carshalton College on Nightingale Road, specify the department, named contact and agreed entrance or reception. College parking is limited and subject to availability, so confirm visitor arrangements with the sender.
At Aultone Yard on Aultone Way or Unit 5 Chantry Court on Plumpton Way, identify the business, exact unit where known and sender-confirmed door or gate; say whether the handover is at an office or work area. These are address examples, not KB collection points.
For an address on Camden Road or the Muschamp Road section listed in Sutton's School Streets information, check current council information and roadside signs for the planned time. If access is affected, discuss a lawful alternative handover with the sender.
GOOD TO KNOW
SM5 collection questions
The right address and authorised contact help us arrange a practical handover.
What should I give you for a workshop or business unit?
Give the full address, business name and exact unit where known, plus the handover contact and sender-confirmed entrance. Describe the item, its packaging and when it will be ready, so an office can be distinguished from a shared yard or work area.
Can you collect keys, documents or a forgotten item locally?
Yes, you can enquire about all three; the office will confirm suitability and availability. Tell us who can release the item, who will receive it, and where and when. For a Wrythe Lane shop, give the full road name, street number and shop identity, and confirm staff hold the item and authorise its release. A shop or office is not a KB collection point.
ARRANGE YOUR COURIER
From collection to authorised delivery
Our office will discuss the journey, suitable vehicle, any help and the quote with you.
Describe the journey
Give both full addresses, your preferred collection date and time, the items and contact details for the sender and recipient. Include the exact unit, entrance or agreed handover point where relevant. KB Cars is registered with the ICO. Our Privacy Notice explains how we handle your booking information.
Agree the load and quote
Tell us the quantity, size and weight, any stairs or carrying help needed, and whether you will travel with the items. The office will assess the load and discuss a suitable vehicle and price.
Prepare the handover
Confirm who will release and receive the item, including any authorised reception or safe-place instructions. An enquiry or quote is not a confirmed booking: KB confirms a booking by SMS and/or email. Contact the office if arrangements need to change.
GOOD TO KNOW
Courier questions
Understand the cover, assistance and delivery arrangements before booking.
Are my items insured?
Goods-in-transit insurance is not included. If you need cover for your items, please arrange suitable insurance before collection.
Can the driver help with loading?
Help with several lighter items may be arranged by calling the office beforehand. Tell us the quantity, size and weight, any stairs and the carrying help needed so we can discuss a suitable driver and vehicle. We are not a removals company, and drivers cannot be assumed to lift heavy or exceptionally large loads.
Can I travel with my items?
Yes, you can travel with your items or send them unaccompanied. Tell the office about the passenger and load so we can agree a suitable vehicle and quote. An ordinary single item and a bulky or many-item load are assessed differently; whether you travel with the item also matters to the quote.
Can you leave an item at reception or in a safe place?
Yes, if the sender authorises the reception handover or a specific safe place and the arrangement is agreed beforehand. Give the office clear instructions and contact details. If nobody can hand over or receive the item, discuss the arrangement before booking; waiting charges apply, including for lengthy unloading.
How much will delivery cost?
Ask the office for a current quote. The price depends on the journey and load, including whether an ordinary single item is accompanied; bulky or many-item loads are assessed separately. Give both addresses, collection time, item details and any loading assistance needed. Waiting and other agreed charges may apply.
Can I track the driver?
Yes. Courier bookings include live driver tracking, the driver's name and vehicle registration, along with booking confirmation.
ARRANGE A COLLECTION
Ready to move an item?
Contact our 24-hour office for a courier quote, including urgent enquiries. Call 020 8870 8888 or send us your collection, destination and item details.
Enquire about a delivery
The office checks the items, handling and price before agreeing the delivery.
Request a quote