Documents and keys
Arrange collection of an envelope, keys or another ordinary item, with an authorised person to release it and an agreed recipient or sender-authorised safe place for delivery.
24-HOUR OFFICE
Courier collections and delivery from SW10 Documents, keys and parcels
Send personal or business items from SW10 with KB Cars, accompanied or unaccompanied. Our 24-hour office can quote for the journey and load; bookings include live driver tracking.
WHAT WE CARRY
From documents to business items
Ask our office about an ordinary item for collection in SW10 and delivery to your chosen destination. We will discuss the load, suitable vehicle and handover with you.
Personal parcels
Send an everyday personal parcel, ready for collection, with a named contact at each end.
Business items
Ask about urgent business-to-business items at any time. Give the office the company, unit or studio, item description and preferred collection time.
LOCAL COLLECTIONS
Planning an SW10 collection
At Design Centre, Chelsea Harbour, Lots Road, SW10 0XE, identify the showroom, building and floor and the person releasing the item. At Worlds End Studios, 132–134 Lots Road, SW10 0RJ, give the studio or business name and confirm where the item will physically wait.
For an ordinary item near Chelsea and Westminster Hospital, 369 Fulham Road, SW10 9NH, agree a named contact and handover point with the sender. Do not use the patient drop-off as a waiting plan. Confirm the site's arrangements and that the item is ready before booking.
GOOD TO KNOW
Local collection questions
Choose the right handover point at a shared address.
What details matter for a Lots Road collection?
Give the full postcode, business or showroom name, studio or building and floor, the item's physical location and an authorised contact. A street name alone may not identify the right handover point.
Can a Design Centre concierge release my item?
Only if the item holder confirms that arrangement. The centre describes concierge desks receiving samples for return to showrooms; that does not establish permission to release an item to a nominated courier.
How should I arrange a hospital-area handover?
Agree a suitable handover point away from the patient drop-off and name the sender or recipient. Share the instructions with the office; visitor access does not establish a goods collection point.
ARRANGE YOUR DELIVERY
Arrange collection and delivery
Our office can help agree the vehicle, quote and handover for your item.
Describe the job
Give the office both full addresses, preferred collection date and time, item quantity, size and weight, and sender and recipient contacts. Include any relevant access instructions.
Agree the quote
Tell us whether you will travel with the item or send it unaccompanied, and whether loading help is needed. The office will assess the load and discuss a suitable vehicle and quote. A booking is confirmed when KB sends confirmation by SMS and/or email; an enquiry or quote alone is not confirmation.
Prepare the handover
Have the item ready and agree an authorised handover at each end. Contact the office to request any changes; the office will confirm accepted changes.
GOOD TO KNOW
Courier questions
What to know before arranging your SW10 collection.
Are my items insured?
Goods-in-transit insurance is not included. If you need cover for your items, please arrange suitable insurance before collection.
Can the driver help with loading?
Help with several lighter items may be arranged by calling the office beforehand. Tell us the quantity, size and weight, any stairs or carrying involved, and the help you need so we can discuss a suitable driver and vehicle. We are not a removals company, and drivers cannot be assumed to lift heavy or exceptionally large loads.
Can I travel with my items?
Yes, you can travel with your items or send them unaccompanied. Tell the office about the passenger and load so we can agree a suitable vehicle and quote. Bulky or many-item jobs are assessed separately from an ordinary passenger journey, whether or not you travel with them.
Can you leave an item at reception or in a safe place?
Yes, the sender can authorise a reception handover or a specific safe place. Give the office clear instructions and contact details; do not assume a building will permit entry or accept the item. If no one is available to hand over or receive it, discuss the arrangements with the office before booking. Waiting charges apply.
How much will delivery cost?
Ask the office for a current quote: the price depends on the journey, load and arrangements. An ordinary single item and a bulky or many-item load are assessed differently, and whether you travel with an ordinary item also affects the price. Waiting, including lengthy unloading, and other agreed charges may apply.
Can I track the driver?
Yes. Courier bookings include live driver tracking, the driver's name and vehicle registration, alongside booking confirmations.
ARRANGE A COLLECTION
Ready to arrange a collection?
Contact our 24-hour office for a quote and help planning your delivery. Call 020 8870 8888 or send an enquiry online; no app is required.
Enquire about a delivery
The office checks the items, handling and price before agreeing the delivery.
Request a quote