Documents and keys
Arrange an urgent handover between homes, offices or authorised contacts. Let us know who will release and receive the item and where they will meet the driver.
COLLECTIONS FROM SW11
SW11 courier service Urgent collection enquiries, 24/7
Send documents, keys, parcels or business items from SW11. Our 24-hour office can discuss the load, handover and a quote based on the journey and item. Courier bookings include live driver tracking. Call 020 8870 8888 or enquire online.
WHAT WE CARRY
Courier collections for everyday and urgent items
From a single set of keys to several ordinary items, our office can discuss a suitable vehicle and collection arrangement. Send items unaccompanied or ask to travel with them.
Personal parcels
Enquire about everyday parcels and forgotten items. If a venue holds an item, first establish that it is there and ask the custodian whether your chosen collector is authorised and what identification is needed.
Urgent business items
Send documents, small packages and other ordinary business items between agreed addresses. For a workplace collection, include the business name, unit or floor and a handover contact.
ARRANGE THE JOB
Arrange collection and delivery
Our office will discuss the journey, load and handover before agreeing the booking.
Give us the journey details
Share the full collection and delivery addresses, preferred collection date and time, item description, and sender and recipient contact details. Include the unit, floor, entrance and agreed access instructions where relevant. KB Cars is registered with the ICO; our Privacy Notice explains how we handle booking information.
Discuss the load and quote
Tell us the quantity, size and weight, whether you are travelling with the items and whether loading help is needed. The office can assess the load and discuss a suitable vehicle, assistance and price.
Agree the handover
Arrange for an authorised person to release and receive the item, or agree specific reception or safe-place instructions in advance. Waiting charges apply, including when unloading takes a long time. A booking is confirmed when KB sends confirmation by SMS and/or email.
LOCAL COLLECTION DETAILS
Plan your SW11 collection
At Battersea Business Centre, 99–109 Lavender Hill, give us the business name, unit and named handover contact. The centre lists an entryphone and reception/on-site management; one tenant directs visitors through walk-in gates to a gate touchscreen. Neither arrangement grants courier entry: ask the sender to arrange admission and confirm the contact will be present, especially outside staffed hours.
On Northcote Road, name the exact shop and check that the parcel is ready and can be released to another person. A Click & Collect listing alone does not establish third-party collection. At Battersea Power Station, give the occupier, building or unit, entrance, floor and handover contact; ask the sender to confirm collection access with estate staff. Passenger and public-car-park directions do not grant courier loading permission.
GOOD TO KNOW
SW11 collection questions
Check access and release arrangements for the specific collection.
Does 24-hour workspace access mean a courier can enter at any time?
No. A tenant's key or fob does not give a courier permission to enter. Arrange admission and a named handover contact for the particular unit.
Do the Power Station’s passenger-vehicle directions cover courier loading?
No. Passenger-vehicle and public-car-park directions do not establish courier loading permission. Give the occupier, building or unit, entrance and floor, and ask estate staff for collection-specific instructions.
Can a Northcote Road shop release a parcel to my courier?
It depends on the shop and order. Ask the exact shop to confirm that the order is ready and that another person may collect it. Click & Collect alone does not establish third-party release.
GOOD TO KNOW
Courier service questions
What to know about cover, assistance, price and tracking.
Are my items insured?
Goods-in-transit insurance is not included. If you need cover for your items, please arrange suitable insurance before collection.
Can the driver help with loading?
We may be able to arrange help with several lighter items. Call the office beforehand with the quantity, size and weight, any stairs or carrying involved and the help you need, so we can discuss a suitable driver and vehicle. We are not a removals company; drivers cannot be assumed to lift heavy or exceptionally large loads.
Can I travel with my items?
Yes, or you can send them unaccompanied. Tell the office about the passenger and the load so we can agree a suitable vehicle and quote. Bulky or many-item jobs are assessed separately from an ordinary passenger journey.
Can you leave an item at reception or in a safe place?
Yes, if the sender authorises the reception handover or a specific safe place and the arrangement is agreed in advance. Give the office clear instructions and contact details. If nobody can release or receive the item, discuss the arrangement before booking; waiting charges apply.
How much will delivery cost?
Ask our office for a current quote. The price depends on the journey and load, including whether the item is accompanied and any loading assistance. Give us both full addresses, collection time and item details; waiting and other agreed charges may apply.
Can I track the driver?
Yes. Courier bookings include booking confirmations, live driver tracking, the driver's name and vehicle registration.
ARRANGE A COLLECTION
Ready to arrange your collection?
Call our 24-hour office on 020 8870 8888 or enquire online for a quote. Tell us what needs moving, where it is going and when you need collection.
Enquire about a delivery
The office checks the items, handling and price before agreeing the delivery.
Request a quote