Documents and keys
Send documents, keys or forgotten belongings held by a shop, office or another contact. Check that the holder agrees to release them and tell us where they need to go.
COURIER SERVICE · SW14
SW14 courier collection and delivery Documents, parcels and more
Send documents, keys, parcels or urgent business items from SW14 to your chosen address, accompanied or unaccompanied. Our 24-hour office can quote for the journey and load; confirmed bookings include live driver tracking.
ITEMS FOR ENQUIRY
What can we collect?
Enquire about these items for collection in SW14. The office will confirm suitability, vehicle and handover arrangements for your job.
Personal parcels
Enquire about an ordinary parcel or prepared retail item for personal delivery. The item should be ready for collection and its holder authorised to release it.
Urgent business items
Enquire about urgent business-to-business items, including documents. Tell us the required timing and the releasing business or tenant so the office can assess the job.
HOW TO ARRANGE IT
Arrange your SW14 collection and delivery
Our office will assess the item and journey, agree a suitable arrangement and give you a quote.
Give the collection and delivery details
Provide both full addresses, the preferred collection date and time, and the sender and recipient contacts. Include a unit or entrance and any required delivery timing.
Describe the load
Tell us what is moving, its quantity, size and weight, whether anyone is travelling with it, and about stairs or carrying help. The office can discuss a suitable vehicle, assistance and quote.
Agree the handovers
Make sure the item is ready and an authorised person can release it. Agree who will receive it or, if the sender authorises one, the reception or specific safe place. Give the office clear instructions.
LOCAL COLLECTION DETAILS
Find the right SW14 handover
For an East Sheen shop or small office around Upper Richmond Road West or Sheen Lane, give the business name, full address and agreed entrance. Confirm the item is ready and who will release it; a nearby landmark alone may not identify the handover.
At Tideway Yard, 125 Mortlake High Street, SW14 8SN, provide the tenant, unit, courtyard or entrance and handover contact. Ask the contact about the approach and any authorised vehicle access or parking. Advertised estate parking does not establish permission to wait or load.
GOOD TO KNOW
SW14 collection questions
The right business, entrance and contact help identify the handover.
Does a Tideway Yard address identify the handover?
Not by itself. The estate has offices around two courtyards, so give the tenant and unit number, floor if relevant, courtyard or agreed entrance and a handover contact.
Can you collect from an East Sheen shop or office?
Yes, you can enquire about a prepared retail item, documents or forgotten keys. Give the business name and full address, item or order reference and the person authorised to release it. The holder must consent and the office must assess the job.
How should a driver approach a private collection site?
Ask the address-holder for the agreed entrance and any vehicle access or parking arrangements. A landmark or advertised estate parking does not itself give permission to enter, wait or load.
GOOD TO KNOW
Courier delivery FAQs
Prices, loading, cover and tracking for your collection.
Are my items insured?
Goods-in-transit insurance is not included. If you need cover for your items, please arrange suitable insurance before collection.
Can the driver help with loading?
Help with several lighter items may be arranged by calling the office beforehand. Give us the quantity, size and weight, any stairs and the carrying help needed so we can discuss a suitable driver and vehicle.
We are not a removals company, and drivers cannot be assumed to lift heavy or exceptionally large loads.
Can I travel with my items?
Yes. You can travel with your items or send them unaccompanied. Tell the office about the passenger and load so we can agree a suitable vehicle and quote. Bulky or many-item jobs are assessed separately from an ordinary passenger journey, whether accompanied or not.
Can you leave an item at reception or in a safe place?
Yes, if the sender authorises the reception handover or a specific safe place. Give the office clear instructions and contact details. If a handover or receipt cannot be arranged, discuss it with the office before booking. Waiting charges apply, including when unloading takes a long time.
How much will delivery cost?
Ask the office for a current quote. The price depends on the journey and load, including whether an ordinary single item is accompanied and whether the job involves a bulky or many-item load. Provide both addresses, collection time, item details and any assistance needed. Waiting and other agreed charges may apply.
Can I track the driver?
Yes. Courier bookings include live driver tracking, the driver's name and vehicle registration, along with booking confirmations. A booking is confirmed when KB sends confirmation by SMS and/or email; an enquiry or quote alone is not confirmation.
ARRANGE A COLLECTION
Ready to arrange a collection?
Call our 24-hour office on 020 8870 8888 or contact us for an SW14 courier quote. Tell us what needs moving and where it is going.
Enquire about a delivery
The office checks the items, handling and price before agreeing the delivery.
Request a quote