Documents and keys
Arrange an authorised collection of documents, keys or a forgotten personal item. Make sure the person holding it has agreed to release it.
SW18 COURIER SERVICE
Send documents, keys, parcels or urgent business items from SW18. Our 24-hour office can quote for your journey and load; travel with your items or send them unaccompanied, subject to agreement. Courier bookings include live driver tracking.
WHAT WE CARRY
Enquire about collection from SW18 and delivery to your destination. The office will assess the item and arrangement.
Arrange an authorised collection of documents, keys or a forgotten personal item. Make sure the person holding it has agreed to release it.
Send an everyday parcel unaccompanied or travel with it. Tell the office about the item and any passenger so we can agree a suitable arrangement.
Arrange an urgent business-to-business collection, from a document pack to another suitable item. Give us the premises and the contacts who will release and receive it.
ARRANGE YOUR COURIER
Our office can assess the journey, load and handover and give you a quote.
Give the full collection and delivery addresses, preferred date and time, item description and contacts for each handover. Include any access details the driver needs. KB Cars is registered with the ICO; our Privacy Notice explains how we handle your booking information.
Tell us the quantity, size and weight, whether you are travelling, and about stairs or loading help needed. The office will assess the load and agree a suitable vehicle and quote.
Arrange for an authorised person to release the item and for someone to receive it, or agree an authorised reception or safe-place delivery. A booking is confirmed when KB sends confirmation by SMS or email.
LOCAL COLLECTION NOTES
For Southside Shopping Centre, agree the handover with the shop and identify its unit, collection reference and the person releasing the item. Public entrances on Garratt Lane and at the corner of Buckhold Road can help identify a meeting point; they do not establish vehicle or service access or permission to stop.
At The Light Bulb, 1 Filament Walk, give the business and suite, and agree whether the tenant or reception will hold and release the item. Confirm that person's availability; a staffed reception does not mean it can release items at any time.
GOOD TO KNOW
Identify the right premises and an agreed collection point.
Give us the shop or unit, item and collection reference if applicable, the authorised person releasing it and the agreed entrance. Check that the retailer holds the item and will release it; public entrances are wayfinding points, not proof of service access.
No. At 9 Lydden Road, give the actual business and suite or unit, the person releasing the item and the agreed entrance. Confirm the item is there rather than at another worksite.
The approach depends on the access arrangements in force. Give us the exact premises and handover details, and check current official access information and on-street signs before choosing an approach.
GOOD TO KNOW
The practical details to consider before collection.
Goods-in-transit insurance is not included. If you need cover for your items, please arrange suitable insurance before collection.
Help with several lighter items may be arranged in advance by calling the office. Tell us the quantity, size and weight, any stairs and the help needed so we can assess the driver, vehicle and load.
We are not a removals company, and drivers cannot be assumed to lift heavy or exceptionally large loads.
Yes. You can travel with your items or send them unaccompanied, subject to the office agreeing the arrangement. Tell us about the passenger and load so we can confirm a suitable vehicle and quote; bulky or many-item jobs are assessed separately from an ordinary passenger journey.
Yes, if the sender authorises the reception handover or a specific safe place. Give the office clear instructions and contact details, and agree the arrangement with anyone involved.
If a person is unavailable to release or receive the item, discuss the arrangements with the office before booking. Waiting charges apply, including when unloading takes a long time.
Ask the office for a current quote. The price depends on the journey and load, including whether the item is accompanied or unaccompanied and whether it is an ordinary single item or a bulky or many-item job. Loading assistance may also affect the arrangement. Waiting and other agreed charges may apply.
Yes. Courier bookings have booking confirmations and live driver tracking, with the driver's name and vehicle registration, as with our private-hire bookings.
ARRANGE A COLLECTION
Contact our 24-hour office for an SW18 courier quote. Call 020 8870 8888 or use the contact page; no app installation is needed.
The office checks the items, handling and price before agreeing the delivery.
Request a quote