Documents and keys
Arrange collection of documents, keys or another ordinary single item, with a named sender and recipient to agree the handovers.
KB CARS · TW11 COURIER
TW11 courier collection and delivery For personal and business items
Send documents, keys, parcels or urgent business items from Teddington’s TW11 area. Courier bookings include live driver tracking. Ask our 24-hour office for a quote based on the journey and load.
ITEMS WE CAN MOVE
What can you send?
Travel with your item or send it unaccompanied. Our office will discuss the item, vehicle and handover before agreeing the job.
Personal parcels
Enquire about everyday personal parcels. Tell us the contents and size, and make sure the recipient arrangements are clear.
Business item runs
Enquire about urgent business-to-business deliveries, including documents and other items. Give us both addresses, the ready time and an authorised handover contact.
LOCAL COLLECTIONS
A precise TW11 collection point
For NPL, tell us whether collection is from the main Hampton Road site or Bushy House on Queens Road. The routes are separate, so agree the handover point and any access requirements with the site contact.
At Teddington Business Park, TW11 9BQ covers different units: the company and unit matter as well as the postcode. For a shop on High Street or Broad Street, give its exact trading name, street number and agreed entrance. Make sure the holder has the item ready and has authorised its release.
GOOD TO KNOW
Local collection questions
Choose the right site, unit and release contact for your collection.
What should I confirm for a collection at NPL?
Specify the main Hampton Road site or Bushy House on Queens Road, along with the building and named contact. Ask the site contact to agree the handover point and confirm any identification or prior authorisation required. The Bushy House visitor entrance does not give access to the main site, and visitor directions do not establish courier access.
Is TW11 9BQ enough for a business-park collection?
No. Different businesses share the postcode. Give the company, unit number, precise door or reception and the contact ready to release the item; include any relevant order or collection reference. Do not assume there is a common collection desk or goods entrance.
Can a shop or hotel release an item to a courier?
Yes, if the holder has located the item and agreed to release it to your nominated collector. For a shop or a hotel such as the Lensbury, confirm the agreed desk or contact, item description and any collection reference, then ask our office to confirm whether the job and handover can be arranged.
HOW TO ARRANGE IT
Arrange your collection and delivery
Our office can discuss a suitable vehicle, assistance and a quote for your item.
Share both full addresses
Give us the full collection and delivery addresses, the item or items, your preferred date and time, and named contacts at each end.
Agree the arrangement
Describe the quantity, size and weight, any stairs or carrying help, and whether anyone will travel with the load. The office will discuss a suitable vehicle and the current quote.
Plan the authorised handover
Agree who will release and receive the item and where each handover will happen. If someone may be unavailable, discuss the possible arrangements with the office before booking.
GOOD TO KNOW
Courier questions
Useful answers before you arrange a collection.
Are my items insured?
Goods-in-transit insurance is not included. If you need cover for your items, please arrange suitable insurance before collection.
Can the driver help with loading?
We may be able to arrange help with several lighter items if you call the office beforehand. Tell us the quantity, size and weight, any stairs and the carrying help needed so we can discuss a suitable driver and vehicle.
We are not a removals company; drivers cannot be assumed to lift heavy or exceptionally large loads. Waiting charges apply, including when unloading takes a long time.
Can I travel with my items?
Yes, or you can send them unaccompanied. Tell the office about the passenger and the load so we can agree a suitable vehicle and quote. Bulky or many-item jobs are assessed separately from an ordinary passenger journey.
Can you leave an item at reception or in a safe place?
Yes, if the sender authorises a reception handover or a specific safe place. Give the office clear instructions and contact details; do not assume the driver can enter a building or leave the item without an agreed arrangement.
If nobody can hand over or receive the item, discuss the arrangements with the office before booking. Waiting charges apply.
How much will delivery cost?
Ask the office for a current quote: the price depends on the journey and load. Whether you travel with the item, and whether it is an ordinary single item or a bulky or many-item load, affects the quote. Waiting and other agreed charges may apply.
Can I track the driver?
Yes. Courier bookings include live driver tracking, booking confirmation, the driver’s name and vehicle registration.
ARRANGE A COLLECTION
Ready to arrange your delivery?
Call our 24-hour office on 020 8870 8888 or contact us for a quote. Tell us what needs moving and whether you need loading help or want to travel with it.
Enquire about a delivery
The office checks the items, handling and price before agreeing the delivery.
Request a quote