Documents and keys
Send papers, keys or small work items from a home, office or local business. Arrange for an authorised person to release them and someone to receive them.
KB CARS · COURIER
TW12 courier collection and delivery With KB Cars
Send documents, keys, parcels and business items from TW12, with or without travelling alongside them. Our office takes enquiries 24/7, including urgent jobs, and courier bookings include live driver tracking. Contact us for a quote based on the journey and load.
WHAT WE CARRY
Personal and business items
From a single document to several ordinary items, the office can discuss a suitable vehicle and handover for your collection.
Personal parcels
Send an ordinary parcel or forgotten item on its own, or ask to travel with it. Tell us its contents and size so the office can assess a suitable vehicle.
Business-to-business items
Enquire about urgent papers, samples or other ordinary business items. Tell the office when the item will be ready and when it needs to arrive; availability and deadline feasibility must be confirmed.
HOW IT WORKS
How to arrange a TW12 courier
Contact our office at any time, including for an urgent job. We will discuss the vehicle, assistance and quote for your specific delivery.
Describe the delivery
Give the full collection and delivery addresses, preferred collection date and time, item contents, quantity, size and weight, and contacts at both ends. Let us know any required delivery deadline. KB Cars is registered with the ICO; our Privacy Notice explains how we handle your booking information.
Agree the quote and vehicle
Tell us if you will travel with the items or need loading help, including any stairs. The office will assess the load and quote; an enquiry or quote is not a booking until KB confirms it by SMS and/or email.
Prepare the handover
Have an authorised person ready to release the item and someone ready to receive it. Confirm the agreed entrance and any reception or safe-place instructions with the office.
LOCAL COLLECTIONS
Finding the right TW12 collection point
Station Road is Hampton Village’s retail core, while Hampton Hill High Street has its own independent shops. A full address and business name distinguish the collection point more reliably than “The Hamptons” alone.
For Castle Business Village, Kingsway Business Park or another office site, identify the exact unit and agree the handover point with the releasing party. A named site does not itself establish access.
GOOD TO KNOW
TW12 collection questions
Choose the right premises and handover point before requesting collection.
Is the collection in Hampton Village or on Hampton Hill High Street?
Both are possible collection settings. Give the shop or business name, full postal address and named person holding the item: Station Road in Hampton Village and Hampton Hill High Street are distinct, and “The Hamptons” alone is not a precise address.
What should a business-park collection include?
Give the exact unit or building, company, order or document reference and authorised releasing contact. Agree the entrance and whether handover is through reception or a separate goods point, and confirm the item is ready.
Can a forgotten item be collected from Hampton Hill Theatre?
You can enquire once venue staff confirm they hold the item and agree who can release it, at which door and when. The theatre is at 90 High Street, Hampton Hill, and says it has no on-site parking; agree a lawful handover plan. Visitor access does not establish goods access.
GOOD TO KNOW
Courier questions
Know what to expect before arranging your collection.
Are my items insured?
Goods-in-transit insurance is not included. If you need cover for your items, please arrange suitable insurance before collection.
Can the driver help with loading?
Help with several lighter items may be arranged by calling the office beforehand. Tell us the quantity, size and weight, any stairs and the help needed so we can confirm the driver, vehicle and assistance. We are not a removals company, and drivers cannot be assumed to lift heavy or exceptionally large loads.
Can I travel with my items?
Yes, or you can send them unaccompanied. Tell the office about both the passenger and the load so it can confirm a suitable vehicle and quote. Bulky or many-item jobs are assessed separately from an ordinary passenger journey, whether or not you travel with them.
Can you leave an item at reception or in a safe place?
Yes, the sender can authorise a reception handover or a specific safe place. Give the office clear instructions and contact details; do not assume access to a building or an automatic safe-place drop. If nobody can hand over or receive the item, discuss the arrangement before booking. Waiting charges apply, including when unloading takes a long time.
How much will delivery cost?
Ask the office for a current quote. The price depends on the journey and load, including whether an ordinary item is accompanied and whether the job is bulky or involves many items. Loading assistance, waiting and other agreed charges can affect the cost.
Can I track the driver?
Yes. Courier bookings include confirmation, live driver tracking, the driver’s name and vehicle registration.
ARRANGE A COLLECTION
Ready to arrange collection?
Contact the 24-hour office for a quote and to discuss your item, delivery and handover. Call 020 8870 8888 or use our contact page.
Enquire about a delivery
The office checks the items, handling and price before agreeing the delivery.
Request a quote