KB Cars

24-HOUR OFFICE

TW13 courier collection and delivery Documents, parcels and more

Send documents, keys, parcels or declared business items from TW13, or travel with them. Our 24/7 office quotes for the load and journey; confirmed bookings include live driver tracking.

EVERYDAY AND BUSINESS

What can we collect from TW13?

From a single set of keys to a business order, our office will assess the item, journey and any help needed before agreeing the arrangements.

Documents and keys

Send time-sensitive paperwork, keys or another ordinary single item. Agree who is authorised to release and receive it so the handover is clear.

Everyday personal parcels

Enquire about an ordinary parcel, forgotten item or small personal delivery. Tell us its contents, size and weight so we can assess suitability.

Urgent business items

Arrange a business-to-business collection or enquire about a small trade order. The office will assess the declared contents and dimensions, as well as the release arrangements.

LOCAL COLLECTION DETAILS

Find the right TW13 handover point

Selco Hanworth and Right Tiles share the postcode TW13 6DH on Hanworth Trading Estate. Selco is on Hampton Road West, while Right Tiles is at Unit 6. Identify the business and unit, not just the postcode, and agree where the item will be handed over.

The Centre Feltham is at 210 High Street, TW13 4GU, but collections need a specific retailer and unit. Agree the handover point with the retailer: visitor car parks are not confirmed courier loading areas.

HOW TO ARRANGE IT

Arrange your TW13 collection

Our office will assess the item and journey, discuss a suitable vehicle and provide a quote. To prepare your enquiry:

Share both full addresses

Give the full collection and delivery addresses, preferred date and time, and names and phone numbers for the sender and recipient.

Describe the load

Tell us the contents, quantity, size, weight and packaging, plus any stairs or loading help needed. Say if you want to travel with the items so we can assess the vehicle and quote.

Agree the handover

Make sure someone is ready to release and receive the item. Give the office the agreed access and handover instructions, including any authorised reception or safe-place arrangement.

GOOD TO KNOW

Local collection questions

A shared postcode or centre address does not identify the person or place handing over your item.

Is the TW13 6DH postcode enough for Hanworth Trading Estate?

No. Selco Hanworth and Right Tiles are separate businesses. Give the full address, business name, unit where applicable and a staff contact; confirm whether the handover is at a counter, office or another agreed point.

Can you collect a ready order from Selco Hanworth?

Yes, you can enquire about a ready order. Collection depends on the branch agreeing to release it to your nominated collector and KB assessing the load. Ask Selco what confirmation or identification is needed and whether the Trade desk is the handover point. Tell our office the contents, packaging, dimensions and weight; Click & Collect alone does not authorise third-party release or mean KB has accepted the job.

What should I give you for a collection at The Centre Feltham?

Give the retailer and unit—for example, Superdrug Unit 56—plus a release contact and confirmation that the item is ready. Obtain the retailer's agreement to release it, check its hours and agree the handover point. Visitor car parks are not confirmed courier loading areas.

GOOD TO KNOW

TW13 courier questions

Cover, loading, tracking and the practical details of your delivery.

Are my items insured?

Goods-in-transit insurance is not included. If you need cover for your items, please arrange suitable insurance before collection.

Can the driver help with loading?

Help with several lighter items may be arranged with the office beforehand. Tell us the quantity, size and weight, any stairs and the help needed so we can discuss a suitable driver and vehicle. We are not a removals company; drivers cannot be assumed to lift heavy or exceptionally large loads.

Can I travel with my items?

Yes, or you can send them unaccompanied. Tell the office about both the passenger and the load so we can agree a suitable vehicle and quote. Bulky or many-item jobs are assessed separately from an ordinary passenger journey.

Can you leave an item at reception or in a safe place?

Yes, if the sender authorises the reception handover or a specific safe place. Give the office clear instructions and contact details. If nobody can hand over or receive the item, discuss the arrangements before booking; waiting charges apply, including when unloading takes a long time.

How much will delivery cost?

Ask our office for a current quote. The price depends on the journey and load, including whether you travel with the item and any loading assistance. Waiting and other agreed charges may apply.

Can I track the driver?

Yes. Courier bookings include live driver tracking, the driver's name and vehicle registration. KB confirms an accepted booking by SMS and/or email; an enquiry or quote alone is not a booking confirmation.

ARRANGE A COLLECTION

Ready to arrange your collection?

Contact our 24/7 office for a quote and to discuss your delivery. Call 020 8870 8888 or send an enquiry; no app installation is needed.

Enquire about a delivery

The office checks the items, handling and price before agreeing the delivery.

Request a quote