Documents and keys
Enquire about an ordinary document envelope, spare keys or a forgotten item. Agree who can release it and where the handover will take place.
KB CARS · COURIER SERVICE
TW7 courier collection and delivery Documents, keys and parcels
Travel with your item or send it unaccompanied. Get an office quote based on the journey and load, with live driver tracking for booked deliveries. Call our 24-hour office on 020 8870 8888 or enquire online.
WHAT WE CAN CARRY
From documents to everyday parcels
KB Cars can consider ordinary personal and business items for collection or delivery in TW7, including addresses in Isleworth. The office will assess the item, vehicle and any help needed.
Personal parcels
Send an everyday parcel to its destination with an office-assessed vehicle. Describe the item and its packed size when you enquire.
Urgent business items
Ask about urgent business-to-business documents or small items. Tell the office your deadline, quantity and any carrying or loading involved so it can assess the job.
HOW TO ARRANGE IT
Plan your TW7 collection or delivery
The office can help agree a suitable vehicle, collection and delivery arrangement.
Describe the job
Give both full addresses, the item, quantity and packed size, preferred collection time or deadline, and sender and recipient contact details.
Agree the arrangement
Discuss whether you are travelling, any stairs or carrying help, and a suitable vehicle. The office will confirm availability, achievable timing and the quote.
Prepare the handover
Have the item ready, arrange for an authorised person to release it and agree how it will be received. If reception or a safe place is involved, agree clear instructions with the office.
LOCAL COLLECTION GUIDE
Find the right TW7 handover point
Around Worton Road, an estate name alone is not enough: Unit 7, Worton Hall Estate is TW7 6ER, while 1 Fleming Way is TW7 6EU. Give the exact business and unit or street number, and ask the sender where the item will be released.
At 158 Twickenham Road, TW7 7DL, establish whether the item is with the tenant or a reception contact and who can release it. For a shopping order, identify the particular collection point and check that the retailer will release the ready order to your nominated collector.
GOOD TO KNOW
TW7 collection questions
The right unit, contact and release arrangements help the office assess your collection.
What address should I give for a Worton Road collection?
Give the business name, exact unit or street number, full postcode and a handover contact. Worton Hall Estate and Fleming Way are separate addresses; do not assume they share a reception or collection point.
Can a courier collect my London Road order?
You can enquire about a ready order at the Argos Collection Point at 489 London Road, TW7 4BX. First check that the retailer will release your order to the nominated collector, and provide the required collection references. Tell the office what the item is and its packed size so it can assess the job.
Is a business-centre reception automatically a collection point?
No. At 158 Twickenham Road, for example, confirm the tenant, whether the item is with the tenant or reception, who can release it and where the handover will happen. The sender must arrange access; KB cannot assume entry.
GOOD TO KNOW
Courier questions
Cover, loading, tracking and the price of your delivery.
Are my items insured?
Goods-in-transit insurance is not included. If you need cover for your items, please arrange suitable insurance before collection.
Can the driver help with loading?
The office may be able to arrange help with several lighter items. Call beforehand with the quantity, size and weight, any stairs and the carrying help needed so a suitable driver and vehicle can be considered.
KB Cars is not a removals company; drivers cannot be assumed to lift heavy or exceptionally large loads.
Can I travel with my items?
Yes. You can travel with your items or send them unaccompanied. Tell the office about the passenger and load so it can agree a suitable vehicle and quote. Bulky or many-item jobs are assessed separately from an ordinary passenger journey.
Can you leave an item at reception or in a safe place?
The sender can authorise a reception handover or a specific safe place. Give the office clear instructions and contact details; do not assume building access or an automatic drop-off.
If nobody can hand over or receive the item, discuss arrangements before booking. Waiting charges apply, including when unloading takes a long time.
How much will delivery cost?
Ask the office for a current quote. The price depends on the journey and load, including whether the item is accompanied and whether it is an ordinary single item or a bulky or many-item job.
Provide the addresses, collection time, item details and any loading assistance needed. Waiting and other agreed charges may apply.
Can I track the driver?
Yes. Courier bookings include booking confirmations, live driver tracking, the driver's name and vehicle registration.
Can I arrange an urgent TW7 courier collection?
Yes. You can enquire at any time through the 24-hour office. Give your deadline and confirm when the item will be ready; the office will assess availability and achievable collection and delivery times.
ARRANGE A COLLECTION
Get a quote for your delivery
Call 020 8870 8888 or contact our 24-hour office online. We can discuss your item, journey and any loading help, whether or not you travel with it.
Enquire about a delivery
The office checks the items, handling and price before agreeing the delivery.
Request a quote