Documents and keys
Send a document, key set or other ordinary item from or to W11. Confirm where it will be ready and who is authorised to release and receive it.
KB CARS COURIER SERVICE
W11 courier collections and deliveries Live driver tracking
Send documents, keys, parcels or business items to or from W11, accompanied or unaccompanied. Contact our office any time for a quote based on the journey and load.
WHAT WE CARRY
Documents, parcels and business items
From a single set of keys to several lighter items, our office can assess the load and arrange a suitable vehicle and handover.
Personal parcels
Arrange collection of a small everyday parcel in W11 for delivery elsewhere, or ask about a delivery into W11. Tell us what it contains and how it is packaged.
Business-to-business items
For urgent business items, tell us the business name, building or unit, floor or entrance and requested time. We can discuss a suitable vehicle, loading and handover with the authorised contacts.
LOCAL COLLECTION DETAILS
Plan a clear W11 handover
At Notting Dale, 1 Nicholas Road, London W11 4AN, identify the tenant, building—George, White, Studio or Yellow—floor, collection entrance and authorised contact. The campus address alone is not enough: confirm whether reception has agreed to hold the item or the sender will meet the driver.
For a collection from Marsh & Parsons’ Notting Hill office at 2 Kensington Park Road or The Cross at 141 Portland Road, first confirm that the keys or item are there and ready, and that staff may release them to the named collector. Give us the exact address, a contact and any reference or packaging details.
Portobello Road vehicle restrictions apply to specified sections, not all of W11: 10am–4pm Friday–Sunday between Golborne Road and Chepstow Villas, and 10am–4pm Monday–Thursday between Cambridge Gardens and Elgin Crescent. Council guidance suggests deliveries before 10am, after 4pm or on foot from nearby roads. Check current guidance and signs, and agree a lawful handover for the actual address and time.
GOOD TO KNOW
W11 collection questions
The right building, release contact or street number can make all the difference.
Can a W11 shop release a forgotten item?
Only if the shop agrees to the release. Check that the item is ready, who may release it and how it is packaged; provide the exact shop address, a named contact and any reference. A Portland Road address is more useful than Holland Park alone.
Does urgency allow vehicle entry on Portobello Road?
No, urgency does not give a vehicle an automatic exemption. Give us the exact street number and requested time, check current restrictions and signs, and agree an on-foot or other lawful handover where needed.
ARRANGE YOUR W11 DELIVERY
From enquiry to handover
Our office can assess the item, agree the practical arrangements and provide a quote.
Share both addresses
Give us the full collection and delivery addresses, building or unit details, item description and packaging, when it will be ready, the requested date and time, and sender and recipient contacts.
Agree the arrangement
Tell us if you are travelling with the item or need loading help. For several or bulky items, include the quantity, size, weight, stairs and carrying involved so the office can assess the vehicle and assistance and quote for the load.
Arrange authorised handover
Confirm who can release and receive the item and any agreed reception or safe-place instructions. If either person will be unavailable, discuss the arrangement with the office before booking. An enquiry or quote is not a confirmed booking; KB confirms a booking by SMS and/or email.
GOOD TO KNOW
Courier questions
Loading, cover, pricing and tracking for your delivery.
Are my items insured?
Goods-in-transit insurance is not included. If you need cover for your items, please arrange suitable insurance before collection.
Can the driver help with loading?
Help with several lighter items may be arranged by calling the office beforehand. Describe the quantity, size and weight, any stairs or carrying, and the help needed so we can assess the driver and vehicle. We are not a removals company; drivers cannot be assumed to lift heavy or exceptionally large loads.
Can I travel with my items?
Yes, or you can send them unaccompanied. Tell the office about the passenger and load so we can agree a suitable vehicle and quote. Bulky or many-item jobs are assessed separately from an ordinary passenger journey, whether or not you travel.
Can you leave an item at reception or in a safe place?
Yes, if the sender authorises the reception handover or a specific safe place. Give the office clear instructions and contact details; do not assume reception will hold an item. If nobody can hand over or receive it, discuss arrangements before booking. Waiting charges apply, including when unloading takes a long time.
How much will delivery cost?
Ask the office for a current quote. The price depends on the journey and load, including whether an ordinary single item is accompanied or unaccompanied; bulky or many-item loads are assessed separately. Give both addresses, collection time, item details and any loading assistance. Waiting and other agreed charges may apply.
Can I track the driver?
Yes. Courier bookings include booking confirmation, live driver tracking, the driver’s name and vehicle registration.
ARRANGE A COLLECTION
Ready to arrange a W11 collection?
Contact our 24-hour office for an assessment and quote. Call 020 8870 8888 or send your enquiry online; no app installation is needed.
Enquire about a delivery
The office checks the items, handling and price before agreeing the delivery.
Request a quote