Documents and keys
Arrange an authorised handover of a document, key or other small item. We can discuss collection from an office, shop or home and delivery to your chosen address.
KB CARS · W13 COURIER
W13 courier collection and delivery Documents, keys and parcels
Send personal or business items from W13, accompanied or unaccompanied. Courier bookings include live driver tracking. Contact our 24-hour office, including for urgent jobs, for a quote based on the journey and load.
WHAT WE CARRY
Items we can collect from W13
From a single key to several lighter items, discuss your collection and delivery with our office.
Everyday personal parcels
Enquire about a personal parcel or forgotten belonging. Make sure the sender has it ready and the recipient can accept it; you can travel with the item or send it unaccompanied.
Urgent business items
Ask about urgent business paperwork or a small office parcel at any time. Tell us when it is needed so the office can assess the requested arrangement and confirm availability.
LOCAL COLLECTION GUIDE
Plan a practical W13 handover
For an office collection, the actual door or reception arrangement matters as well as the address. Avenue Solicitors, for example, lists 15 Alexandria Road, Ealing, W13 0NP. The address does not itself authorise a document’s release; agree that with the person holding it.
On Northfield Avenue, give the shop name and number: Mooch lists shops at 88 and 90, W13 9RT, while the Ealing Northfields Avenue Local Tu collection point is at 227, W13 9QU. Check the item is ready and the retailer permits a nominated collector. Plan a lawful handover using the signs at the actual location.
GOOD TO KNOW
Local collection questions
Choose the right office, shop or market handover point before arranging collection.
What should I give you for a W13 office collection?
Give us the full street address, the actual door or reception arrangement, the releasing person, agreed handover time and intended recipient. Our office must confirm the proposed collection; a business address alone does not authorise document release.
Can someone collect my Northfields shop order?
Yes, you can enquire, provided the retailer agrees to release it to a nominated collector and KB confirms the job. Name the shop and number, check the item is ready, and ask whether the retailer requires an order number, ID or written authorisation.
Which address should I use for the farmers’ market?
The market operator advertises a temporary site at The Avenue, W13 8PH. Confirm the site for your date, the trader’s attendance and a mutually agreed handover point; this does not imply vehicle access among stalls.
HOW TO ARRANGE IT
Arrange a W13 courier collection
Contact our office to agree the collection, delivery and a suitable vehicle.
Describe the job
Provide the full collection and delivery addresses, preferred date and time, item details and sender and recipient contacts. Include the relevant entrance and handover instructions. KB Cars is registered with the ICO; our Privacy Notice explains how we handle booking information.
Discuss the load and quote
Tell us the quantity, size and weight, whether you will travel with the items and whether there are stairs or carrying involved. Call ahead if you need loading help; the office can discuss assistance, a suitable vehicle and a quote.
Agree the handover
Confirm who will release and receive the item and any authorised reception or safe-place instructions. Waiting charges apply, including when unloading takes a long time. Your booking is confirmed when KB sends confirmation by SMS and/or email; an enquiry, quote or payment alone is not confirmation.
GOOD TO KNOW
Courier questions
Loading, cover, pricing and tracking for your W13 collection.
Are my items insured?
Goods-in-transit insurance is not included. If you need cover for your items, please arrange suitable insurance before collection.
Can the driver help with loading?
We may be able to arrange help with several lighter items. Call the office beforehand with the quantity, size and weight, any stairs and the help needed so we can agree the driver, vehicle and assistance. We are not a removals company; drivers cannot be assumed to lift heavy or exceptionally large loads.
Can I travel with my items?
Yes, or you can send them unaccompanied. Tell the office about the passenger and load so we can confirm a suitable vehicle and quote. Bulky or many-item jobs are assessed separately from an ordinary single item, whether or not you travel.
Can you leave an item at reception or in a safe place?
Yes, if the sender authorises that reception handover or specific safe place. Give the office clear instructions and contact details. If nobody can hand over or receive the item, discuss the arrangement before booking; waiting charges apply.
How much will delivery cost?
Ask the office for a current quote. The price depends on the journey and load, including whether an ordinary single item is accompanied or unaccompanied; bulky or many-item loads are assessed separately. Waiting and other agreed charges may also apply.
Can I track the driver?
Yes. Courier bookings include live driver tracking, the driver’s name and vehicle registration, alongside the booking confirmation.
ARRANGE A COLLECTION
Get a W13 courier quote
Call 020 8870 8888 or contact our 24-hour office with your collection and delivery needs. No app installation is required.
Enquire about a delivery
The office checks the items, handling and price before agreeing the delivery.
Request a quote