Documents and keys
Arrange a document or key collection and onward delivery, with an agreed releasing contact, recipient and handover point.
KB CARS · HAMMERSMITH
W6 courier collection and delivery Track your booked driver.
Send documents, keys, parcels or business items from W6, accompanied or unaccompanied. Our office is open 24/7 for urgent enquiries and quotes based on the journey and load.
WHAT WE CARRY
Documents, parcels and business items
From a single set of keys to several lighter items, our office can assess the load and arrange a suitable vehicle. You can send items on their own or discuss travelling with them.
Personal parcels
Send an everyday personal parcel to its destination. The office will assess the item and the collection and delivery arrangements.
Business items
Enquire about urgent business-to-business deliveries. Identifying the company and the person releasing the item helps us plan the handover.
LOCAL COLLECTIONS
Make the W6 collection point clear
At Triangle, 5–17 Hammersmith Grove, the main reception and the private car-park approach off Beadon Road are different access cues. Agree where the item will be handed over; the car-park approach is not automatically a loading point.
For a Livat order on King Street, name the retailer and counter, confirm the order is ready and ask the shop what reference and authority a third-party collector needs. At Riverside Studios, 101 Queen Caroline Street, agree the venue contact and collection desk for forgotten keys before requesting collection.
GOOD TO KNOW
W6 collection questions
The right handover details help the office assess a collection.
What address detail is useful for a W6 office collection?
Give the building, organisation, suite or floor, releasing contact and agreed entrance. At Triangle, reception and the private car-park approach are separate cues. At ARC West London, the campus postcode alone does not identify the building or sender.
Can you collect a shop order or forgotten keys?
Yes, you can enquire about either. The retailer or venue must confirm the item is ready, who may release it and the exact counter or collection desk; KB will then assess the arrangement.
Can a W6 collection meet a particular deadline?
Ask the office to assess your requested deadline; collection or delivery by a particular time cannot be guaranteed. Give the addresses, item, readiness and access details so we can discuss the timing. Urgent enquiries are welcome at any time.
ARRANGE YOUR COLLECTION
Arrange your W6 collection
Give the office the details needed to agree a suitable vehicle, quote and handover.
Describe the journey and item
Provide the full collection and delivery addresses, preferred date and time, and the item's quantity, size and weight. Include a requested delivery deadline if relevant.
Discuss the load and quote
Tell us if you are travelling with the items, need loading help or have stairs or carrying involved. The office will assess the load and discuss a suitable vehicle, assistance and price.
Agree the handover
Give the releasing and receiving contacts and any suite, floor or entrance details. Arrange for authorised people to release and receive the item, or agree clear reception or safe-place instructions.
GOOD TO KNOW
Courier questions
What to know about cover, assistance, price and tracking.
Are my items insured?
Goods-in-transit insurance is not included. If you need cover for your items, please arrange suitable insurance before collection.
Can the driver help with loading?
Help with several lighter items may be arranged by calling the office beforehand. Tell us the quantity, size and weight, any stairs or carrying involved and the help needed so we can confirm the driver, vehicle and assistance.
We are not a removals company; drivers cannot be assumed to lift heavy or exceptionally large loads.
Can I travel with my items?
Yes, you can travel with your items or send them unaccompanied. Tell the office about the passenger and load so we can confirm the arrangement, suitable vehicle and quote. Bulky or many-item jobs are assessed separately from an ordinary passenger journey.
Can you leave an item at reception or in a safe place?
Yes, the sender can authorise a reception handover or a specific safe place. Give the office clear instructions and contact details; do not assume access or an automatic drop.
If nobody can hand over or receive the item, discuss the arrangements before booking. Waiting charges apply, including when unloading takes a long time.
How much will delivery cost?
Ask the office for a current quote: the price depends on the journey and load, including whether you travel with the item and any assistance needed. Provide both full addresses, collection time and item details. Waiting and other agreed charges may apply.
Can I track the driver?
Yes. Courier bookings include booking confirmations, live driver tracking, the driver's name and vehicle registration.
ARRANGE A COLLECTION
Ready to arrange a collection?
Contact our 24-hour office for a quote or call 020 8870 8888. We can discuss the item, journey, timing and any assistance you need.
Enquire about a delivery
The office checks the items, handling and price before agreeing the delivery.
Request a quote