Documents and keys
Enquire about collecting signed papers, access keys or other ordinary items from an authorised person.
W8 COURIER SERVICE
W8 courier collection and delivery Documents, keys and parcels
Send an item from W8 or arrange a delivery to the area. Contact KB Cars' 24-hour office for a quote based on your journey and load; travel with your item or send it unaccompanied.
COURIER ITEMS
What can we collect and deliver?
Ask us about ordinary personal and business items. The office will assess the item, vehicle and handover before agreeing the arrangement.
Everyday personal parcels
Ask about a prepared parcel or forgotten personal item. Let the office know what it contains and whether it will travel with you or unaccompanied.
Urgent business items
Send urgent documents or ordinary business items between premises. Tell the office when delivery is needed so we can assess the request.
HOW TO ARRANGE IT
Arrange a W8 collection or delivery
A clear collection and delivery plan helps us assess the job and give you a current quote.
Give the journey details
Provide the full collection and delivery addresses, business, unit or entrance details, named contacts, ready time and any required delivery deadline.
Describe the load
Tell us the contents, number of pieces, size and weight, whether anyone will travel with them, and any stairs or carrying involved. The office can discuss a suitable vehicle, assistance and quote.
Arrange the handover
Have the item ready and arrange for an authorised person to release it and someone to receive it. If the sender authorises reception or a specific safe place, agree clear instructions with the office. Waiting charges apply, including for prolonged unloading.
LOCAL COLLECTION GUIDE
Planning a collection in W8
Kensington Arcade, at 123 Kensington High Street, W8 5SF, is a passage between the High Street and the Underground station. For a shop collection, identify the retailer or unit and agree a staffed handover point and release reference. The arcade's opening hours do not establish when an individual shop can release an item.
Spaces lists its workspace on the first floor at 239 High Street Kensington, W8 6SN. Give the business name, suite or reception arrangement and releasing contact; member access does not establish courier entry. For a Royal Garden Hotel collection at 2–24 Kensington High Street, ask its team to confirm it has the item and agrees to release it before requesting collection.
GOOD TO KNOW
W8 handover questions
Plan the handover with the person or premises holding the item.
Can a courier collect from a Kensington Arcade shop?
Yes, you can enquire if the retailer has the item ready and agrees to its release. Give the exact shop or unit, release reference and agreed staff handover point. Individual store hours may differ from the arcade's hours.
Will a workspace or hotel release an item to the driver?
Only if the business or hotel agrees to the handover. Ask the named business, reception or concierge to confirm possession and authority; provide the floor or suite and releasing contact for a workspace. Hotel guest luggage storage does not itself authorise a courier to retrieve it.
What should I check at the collection entrance?
Agree the actual handover entrance with the sender and check the signs and any parking suspensions that apply at the location and time. A venue address does not establish a loading bay, parking permission or a right to stop outside the door.
GOOD TO KNOW
Courier questions
Understand the arrangements before you book.
Are my items insured?
Goods-in-transit insurance is not included. If you need cover for your items, please arrange suitable insurance before collection.
Can the driver help with loading?
The office may be able to arrange help with several lighter items. Call beforehand with the quantity, size and weight, any stairs and the assistance needed so we can assess the driver and vehicle. We are not a removals company, and drivers cannot be assumed to lift heavy or exceptionally large loads.
Can I travel with my items?
Yes, you can travel with your items or send them unaccompanied. Tell the office about the passenger and the load so we can agree a suitable vehicle and quote. Bulky or many-item jobs are assessed separately from an ordinary passenger journey, whether accompanied or not.
Can you leave an item at reception or in a safe place?
Yes, if the sender authorises a reception handover or a specific safe place and provides clear instructions and contact details. Discuss the arrangement with the office before booking. Waiting charges apply, including for prolonged unloading.
How much will delivery cost?
Ask the office for a current quote. The price depends on the journey and load, including whether an ordinary single item is accompanied or sent unaccompanied; bulky or many-item loads are assessed separately. Waiting and other agreed charges may apply.
Can I track the driver?
Yes. Courier bookings include live driver tracking, the driver's name and vehicle registration, as well as booking confirmation. An enquiry or quote is not a confirmed booking; KB confirms a booking by SMS and/or email.
ARRANGE A COLLECTION
Get a W8 courier quote
Contact our office on 020 8870 8888 at any time, or send an enquiry online. We can discuss your item, handover, vehicle and current quote.
Enquire about a delivery
The office checks the items, handling and price before agreeing the delivery.
Request a quote