Documents and keys
Enquire about sending an urgent office document, contract or access key. An authorised person must be ready to release it to the driver, with a recipient arranged at the destination.
DOCUMENTS, PARCELS AND MORE
Courier collections from KT6 From collection to handover
Send documents, keys, parcels or urgent business items from KT6 with KB Cars. Courier bookings include live driver tracking, and our 24-hour office can quote for the journey, load and assistance. Enquire online or call 020 8870 8888.
ITEMS WE CAN DISCUSS
What can we collect from KT6?
From a single document to several lighter items, tell us what needs moving so the office can assess the load and arrange a suitable vehicle and handover.
Personal parcels
Send an everyday parcel or enquire about collecting a forgotten item. For a forgotten item, first establish who holds it and whether they agree to release it.
Business-to-business items
Arrange a business-to-business collection by giving the company name, exact suite or unit, both contacts and preferred collection time. The office will assess the journey, load and handover before quoting.
LOCAL COLLECTIONS IN KT6
Choose a clear KT6 handover point
For a Victoria Road office collection in Surbiton, give the business and suite as well as the street address. At Liberty House, agree where an authorised person will meet the driver and check any entryphone or parking arrangement with the sender. Tenant access or a reception listing does not establish courier entry or a staffed handover.
At a Red Lion Road business unit in Tolworth, say whether the handover is at the office door or another agreed point. Near Claremont Road shops, name the shop, item holder and agreed entrance; the office can consider access for the vehicle and collection time.
GOOD TO KNOW
KT6 collection questions
The right unit, entrance and contact help the driver find the agreed handover point.
Is a Red Lion Road address enough?
No. Add the estate or development name, exact unit, trading business and collection contact. For Metroplex Park, agree the handover point as well; the estate name alone is not enough.
Can the driver collect from an office reception?
A reception handover can be arranged if an authorised person is ready to release the item there. Agree where they will meet the driver: an entryphone, reception listing or tenant access does not itself confirm courier entry or a staffed handover.
Can I use a Claremont Road loading bay?
Do not assume a bay is available for the vehicle. Council listings differ by road direction and operating hours. Give the precise address, side of the road, agreed entrance and collection time so the office can consider access, signs and vehicle eligibility.
ARRANGE THE JOURNEY
Arrange collection and delivery
The office will assess your item and journey, agree a quote and help plan the handover.
Describe the journey and item
Give both full addresses, the preferred collection date and time, item contents, quantity, size and weight, and sender and recipient contacts. Include the suite, unit or entrance where relevant. KB Cars is registered with the ICO; our Privacy Notice explains how we handle booking information.
Agree the vehicle and assistance
Tell us whether anyone is travelling with the load and whether stairs, carrying or loading help are involved. The office will assess suitability, discuss assistance and provide a quote.
Set up the handover
Agree who is authorised to release and receive the item, including any reception or safe-place instructions. An enquiry or quote is not a confirmed booking: KB confirms a booking by SMS and/or email.
GOOD TO KNOW
Courier questions
Plan the load, cost and handover before your KT6 collection.
Are my items insured?
Goods-in-transit insurance is not included. If you need cover for your items, please arrange suitable insurance before collection.
Can the driver help with loading?
Help with several lighter items may be arranged by calling the office beforehand. Give the quantity, size and weight, any stairs and the carrying or loading help needed so the office can confirm the driver, vehicle and assistance. We are not a removals company, and drivers cannot be assumed to lift heavy or exceptionally large loads.
Can I travel with my items?
Yes, or you can send them unaccompanied. Tell the office about the passenger and the load so we can agree a suitable vehicle and quote. Bulky or many-item jobs are assessed separately from an ordinary passenger journey, even when accompanied.
Can you leave an item at reception or in a safe place?
Yes, if the sender authorises a reception handover or a specific safe place. Give the office clear instructions and contact details; do not assume access or a safe-place drop. If nobody can hand over or receive the item, discuss the arrangements before booking. Waiting charges apply, including when unloading takes a long time.
How much will delivery cost?
Ask the office for a current quote: the price depends on the journey, load and any assistance required. Tell us whether the item will be accompanied. Bulky or many-item jobs are assessed separately; waiting and other agreed charges may apply.
Can I track the driver?
Yes. Courier bookings include live driver tracking, the driver's name and vehicle registration, alongside the booking confirmation.
ARRANGE A COLLECTION
Ready to arrange your collection?
Contact our 24-hour office for a quote and to discuss your item and delivery. Call 020 8870 8888 or send an enquiry online; no app installation is needed.
Enquire about a delivery
The office checks the items, handling and price before agreeing the delivery.
Request a quote