Documents and keys
Arrange collection of sealed documents or keys from an office or another agreed address. Confirm who is authorised to release and receive them.
KB CARS · SM3 COURIER
Send documents, keys, parcels or business items with KB Cars, with live driver tracking on confirmed bookings. Contact our 24-hour office for a quote based on your journey and load.
What we carry
From a sealed document to several everyday items, our office can discuss your collection, delivery and a suitable vehicle. Send items unaccompanied or ask to travel with them.
Arrange collection of sealed documents or keys from an office or another agreed address. Confirm who is authorised to release and receive them.
Enquire about everyday parcels or forgotten items once the sender or retailer has confirmed they are ready and an authorised handover can be arranged.
Ask about business-to-business collections from offices, workshops and trade premises. The exact unit and handover point help identify where the item is held.
Local collection guide
At Kimpton Trade & Business Centre, give the business name, unit, full postcode and staff-confirmed handover entrance. CEF’s Cheam branch is at Unit 6, Minden Road, Sutton, SM3 9PF. Angel Plastics lists separate sales, office, workshop and collection functions, including a collection point on Minden Road, SM3 9PF: confirm which location holds your item and its entrance.
In North Cheam, the Argos collection point is inside Sainsbury’s at 566 London Road, SM3 9AA. Confirm the order is ready and ask the retailer whether a third party can collect it. For keys or documents from a Cheam Village office, confirm the exact address and that an authorised person will be present to release them.
GOOD TO KNOW
Identify the right unit or counter before arranging a collection.
No. Give the estate name, unit, full postcode and staff-confirmed handover location. An operator may have separate sales, office, workshop and collection sites, so check where the item is actually held.
You can enquire, but first ask the store whether the item is ready and a third party may collect it. The published collection process refers to an order number and collection code; ask what the authorised collector must bring, and describe the item and packaging to the KB office.
Ask the sender to confirm access, the correct entrance and a reachable handover contact for the collection time. Gates may sometimes be locked outside operating hours at Nu-Flame, Unit 4 Kimpton Trade & Business Centre, and Unit 18 IO Centre on Minden Road; do not assume entry is available.
How to arrange it
The office will discuss the item, the handover and a suitable vehicle before agreeing your arrangement.
Give the full collection and delivery addresses, preferred date and time, and sender and recipient contact details. Include unit numbers, entrances and any staff handover instructions. KB Cars is registered with the Information Commissioner’s Office (ICO); our Privacy Notice explains how we handle your booking information.
Describe the items, quantity, size and weight, any stairs or carrying help, and whether you will travel too. The office will discuss suitability and the current quote. An enquiry or quote is not a confirmed booking; KB confirms bookings by SMS and/or email.
Confirm who will release the item and who may receive it. If the sender authorises reception or a safe place, give the office specific instructions in advance.
GOOD TO KNOW
Practical answers about your item, delivery and quote.
Goods-in-transit insurance is not included. If you need cover for your items, please arrange suitable insurance before collection.
Help with several lighter items may be arranged by calling the office beforehand. Describe the quantity, size and weight, any stairs and the carrying help needed so the office can discuss a suitable driver and vehicle. We are not a removals company, and drivers cannot be assumed to lift heavy or exceptionally large loads.
Yes, you can ask to travel with your items, or send them unaccompanied. Tell the office about the passenger and load so it can agree a suitable vehicle and quote. Bulky or many-item jobs are assessed separately from an ordinary passenger journey, whether or not you travel.
Yes, if the sender authorises the reception handover or a specific safe place and gives the office clear instructions and contact details. If nobody can hand over or receive the item, discuss the arrangement before booking. Waiting charges apply, including when unloading takes a long time.
Ask the office for a current quote: the price depends on the journey and load, including whether the item is accompanied and any assistance needed. Waiting and other agreed charges may apply.
Yes. Courier bookings include live driver tracking, the driver’s name and vehicle registration, alongside the booking confirmation.
ARRANGE A COLLECTION
Contact our 24-hour office for an SM3 courier quote. Call 020 8870 8888 or use the contact page to discuss your collection and delivery.
The office checks the items, handling and price before agreeing the delivery.
Request a quote