Documents and keys
Send an office document, forgotten keys or another ordinary item with an authorised handover at collection and delivery.
KB CARS · W4 COURIER
W4 courier collection and delivery in Chiswick For documents, keys and parcels
Send personal or business items from W4 with a tracked driver. Our office is open 24 hours for urgent enquiries; contact us for a quote based on the journey and load.
WHAT WE CARRY
Items we can arrange to move
From a single document to several lighter items, our office can assess the load and discuss a suitable vehicle and handover.
Personal parcels
Arrange collection and delivery of everyday personal parcels. Describe what is moving so the office can assess the vehicle and arrangements.
Business-to-business items
Enquire about an urgent item between offices or workplaces. Give us the business and building or unit so we can agree where it will be handed over.
HOW TO ARRANGE IT
Arrange your W4 courier delivery
Call our 24-hour office on 020 8870 8888 or contact us online to discuss the collection, delivery and quote.
Tell us what is moving
Give us the item description, quantity, size and weight, full collection and delivery addresses, preferred collection date and time, and named contacts. Include any access or handover instructions.
Agree the vehicle and quote
Tell us if you are travelling with the items, need loading help or have stairs or other carrying needs. The office will assess the load and discuss a suitable vehicle, assistance and price.
Arrange the handovers
Make sure an authorised person can release the item and agree how it will be received. A sender may authorise a reception or specific safe-place handover. An enquiry or quote is not a confirmed booking: KB confirms bookings by SMS and/or email.
LOCAL COLLECTION NOTES
Choose the right W4 handover point
Chiswick Park has 12 office buildings, so identify the tenant and actual building rather than assuming a central collection point. At Barley Mow Centre, the suite and occupier’s entry and release arrangements matter.
For a Greige order, the South Parade shop and Cunnington Street warehouse are separate collection points; confirm which has been agreed. For South Chiswick, give the proposed entrance and check Hounslow’s current guidance and signs for the approach: specified restrictions on Staveley Road and Hartington Road exclude visitor and delivery access through them.
GOOD TO KNOW
W4 collection questions
The right building, release point and approach help us plan your collection.
What should I give you for a Chiswick office pickup?
Give us the full address, tenant, building, floor, authorised contact and agreed handover point. At Chiswick Park or Barley Mow Centre, ask the occupier to confirm entry and release arrangements and whether the item will be brought to reception. For an out-of-hours collection, make sure someone can hand it over at the requested time.
How do I choose the shop or warehouse address?
Use the point agreed with the retailer for your order. Greige’s shop is at 1 Bedford Corner, South Parade; its separate warehouse is at Unit 2 Bell Industrial Estate, Cunnington Street. Wait until the order is ready, call Greige to arrange warehouse collection if needed, and ask the retailer to authorise release to the nominated courier.
What access information is needed in South Chiswick?
Send the full address, proposed handover entrance and any approach details. Hounslow restricts Staveley Road in both directions and Hartington Road northbound from south of Chiswick Quay, 8am–7pm Monday to Saturday; visitor and delivery access through those restrictions is excluded. The council directs those vehicles via the A316, A4 and Sutton Court Road; Hartington Road southbound does not require a permit. Check current council guidance and signs for the actual approach. Urgency does not create an exemption.
GOOD TO KNOW
Courier delivery questions
Useful details about cover, assistance, handover and your quote.
Are my items insured?
Goods-in-transit insurance is not included. If you need cover for your items, please arrange suitable insurance before collection.
Can the driver help with loading?
Help with several lighter items may be arranged by calling the office beforehand. Tell us the quantity, size and weight, any stairs and the carrying help needed so we can discuss a suitable driver and vehicle. We are not a removals company; drivers cannot be assumed to lift heavy or exceptionally large loads.
Can I travel with my items?
Yes, you can travel with your items or send them unaccompanied. Tell the office about the passenger and load so we can agree a suitable vehicle and quote. Bulky or many-item jobs are assessed separately from an ordinary single-item journey, whether accompanied or not.
Can you leave an item at reception or in a safe place?
Yes, if the sender authorises a reception handover or a specific safe place. Give the office clear instructions and contact details; do not assume building entry or a safe-place drop. If nobody can hand over or receive the item, discuss the arrangements before booking. Waiting charges apply, including when unloading takes a long time.
How much will delivery cost?
Ask the office for a current quote. The price depends on the journey and load, including whether an ordinary single item is accompanied or unaccompanied; bulky or many-item loads are assessed separately. Provide both addresses, collection time, item details and any loading assistance. Waiting and other agreed charges may apply.
Can I track the driver?
Yes. Courier bookings include live driver tracking, the driver’s name and vehicle registration, alongside the booking confirmation.
ARRANGE A COLLECTION
Ready to send an item?
Contact our 24-hour office for a W4 courier quote. We can discuss your item, delivery and any loading or passenger needs.
Enquire about a delivery
The office checks the items, handling and price before agreeing the delivery.
Request a quote