RICHMOND BUSINESS TRAVEL
Pre-book employee, guest and client journeys with our 24-hour office. Get a quote based on your journey and discuss stops, vehicle choice and returns before you book.
Book a pre-arranged private-hire car for a meeting, office trip or client visit, without needing an account. For a useful quote, give the office the collection and destination addresses, date and time, passenger and luggage details, any stops and the required arrival time. We can discuss your vehicle preference, assistance and return plan, with any waiting or other extras agreed in the quote.
For repeat travel, businesses and other organisations can enquire about an account. If accepted, we agree authorised bookers, passenger communications and billing terms. Monthly billing is available, with the cycle date and credit terms agreed at approval. Applying does not automatically grant credit; ordinary card or cash bookings remain available while an application is considered.
CHOOSE YOUR ARRANGEMENT
From a single client visit to a coordinated return wave, the office can help plan the right arrangement.
Arrange an employee or guest journey as an ordinary booking. Ask about an estate for extra luggage or an executive car for premium travel; the office can discuss suitability, timing, your return plan and price before acceptance.
An accepted account supports recurring journeys and authorised bookers. Account jobs receive operational priority and a contact; agree who can book or request changes and how passengers and organisers are kept informed.
For a conference, multiple staff pickups or a return wave, share the addresses, preferred order, group sizes, arrival times and primary contact. If you need a shuttle, discuss the intervals between trips. The office can arrange a driver to shuttle between locations or discuss additional cars.
For a collection near North Sheen station, specify the actual meeting point rather than just “Richmond”. The station address is North Sheen station, Manor Road, Richmond, Greater London, TW9 4QA. Its platforms have no step-free access and National Rail lists no lifts. Tell the office about walking needs so you can agree a practical collection point.
For a Kew visit, name the gate—Victoria, Elizabeth, Brentford or Lion. The venue distinguishes their entry and vehicle functions and says there is no luggage storage. Give the office the venue, room, guest-ready time and luggage plan, and separately confirm admission, parking and vehicle access.
GOOD TO KNOW
Answers to the decisions that matter before and after booking.
Your booking is confirmed when KB sends confirmation by SMS and/or email. An enquiry asks the office to assess the arrangement and a quote sets out its price and scope; an enquiry, quote or payment attempt alone does not confirm a car.
You can book when ready, reserve the driver to wait under agreed chargeable terms, or arrange a separate approximate return. Booking when ready is subject to availability, not guaranteed immediate collection. For an approximate return, contact the office if delayed; waiting or changes can affect the cost. A separate return does not retain the outward driver or guarantee the same vehicle.
The authorised booker or designated contact should request changes through the office, including any new time, address, stop, passenger, vehicle or terminal. A request or acknowledgment is not acceptance: wait for confirmation that the change has been accepted and any revised charge agreed. For a time-critical change, call the office if your message has not been acknowledged.
Yes. Tell the office about walking tolerance, entry needs, bags or a folding wheelchair so a practical meeting point and suitable help can be arranged. We can arrange guidance to the car and loading ordinary bags or a folding wheelchair at no charge; tell us about the help you need in advance. Discuss any additional building escort and its cost separately. A folding wheelchair can travel as luggage where suitable, but KB does not currently have vehicles for travel seated in a wheelchair.
PLAN YOUR JOURNEY
Contact our 24-hour office for a journey quote or to enquire about an account. Calls answered in under 30 seconds on average.
