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SCHOOL TRANSPORT

School runs from CR5

Plan a recurring school journey around your child with our 24-hour office. Discuss the school and schedule for a tailored quote, then agree the handover and support before the first run.

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FROM CR5 TO THE SCHOOL GATE

A school journey that fits your week

Arrange morning or afternoon travel from CR5, in one direction or as a return, on selected weekdays or during term time. We also welcome enquiries for one-off journeys, occasional cover, clubs, exams and changed finish times. A parent can accompany the child, continue onward or be dropped off first when agreed.

CR5 is the starting area, not a fixed school route. Tell us the collection address, destination school and exact entrance, days and timings so the office can discuss the route and prepare a tailored quote. Check any School Street access or permissions with the school; private hire is not automatically exempt.

Short-notice enquiries are welcome, subject to availability. An enquiry, quote or payment alone is not a confirmed booking: KB confirms an accepted booking by SMS or email.

A CLEAR PLAN FOR EACH RUN

Agree your child's travel plan

Before the first run, we agree the journey, authorised handover and support with the person arranging it and, where relevant, the school or commissioner.

Set the schedule

Agree the collection and school entrance, days, times and any return or onward journey. If finish times vary, tell us which days are affected and who can authorise changes.

Agree the handover

Name the adults or organisation authorised to receive your child, provide a backup contact and agree how identities and changes will be checked. App access or a PIN does not itself give handover authority. The plan also covers delays, a missing child, distress and replacement arrangements.

Keep the office informed

An authorised contact can request an absence or change by phone or app; prior-day notice is encouraged and agreed fees may apply. Acknowledgment of a message is not acceptance: the office confirms an accepted change and informs affected people. For a time-critical change, call if your message has not been acknowledged.

SUPPORT THAT FITS THE PLAN

Agree the support your child needs

Tell us what helps your child travel comfortably, including communication, sensory preferences, boarding, seating, restraint and handover. Guidance to the car and loading ordinary bags or a folding wheelchair can be arranged without charge. Specialist care, medication, weight-bearing transfers or physical intervention need a separately agreed, competent arrangement. KB Cars is registered with the ICO; our Privacy Notice explains how we handle your booking information.

You can provide a passenger assistant (PA) or ask KB to source one. The PA occupies a passenger seat and can support the agreed plan while the driver concentrates on driving. A driver alone may not be enough, and one PA is not automatically suitable for every combination of children or needs.

You can bring a suitable child seat or ask KB to arrange one in advance, subject to availability and suitability; discuss the child's relevant seat requirements and any cost with the office. KB does not have wheelchair-accessible vehicles. A folding chair may travel as luggage where suitable, but the passenger cannot travel seated in it.

GOOD TO KNOW

Questions about CR5 school runs

Practical answers for planning your child's journey.

Can I book selected school days?

Yes. You can discuss mornings, afternoons, one direction, selected weekdays, term time or occasional cover, including clubs, exams and changed finish times. A parent may accompany the child, continue onward or be dropped off first when agreed.

Can I request the same driver?

Yes. You can request the same driver for the arrangement. If a genuine problem requires a replacement, the office arranges a suitable approved driver and informs you. Drivers assigned to our school service complete KB's school-transport induction and office approval, with a briefing on the agreed journey and handover plan.

What if the authorised adult is late?

Your child is not simply left alone. The plan names an authorised receiving adult or organisation and a backup contact; if someone is late or a code fails, contact the office so the agreed safe supervision and escalation plan can be followed.

Can I arrange a passenger assistant?

Yes. You can provide a PA or ask KB to source one. The office agrees the PA's responsibilities as part of the journey plan. A driver alone may not be enough, and specialist tasks need separately competent support.

OTHER SCHOOL JOURNEYS

Families and commissioners can enquire

We arrange school transport for families and consider school or council commissions. Boarding-school journeys to or from airports and stations, including holiday travel, are also welcome. Discuss the individual journey and acceptance requirements with our office.