SUPPORT THAT FITS THE PLAN
Tell us what helps your child travel comfortably
A parent may travel with the child, provide a passenger assistant (PA), or ask KB to arrange one. If your child travels without a parent, we assess the arrangement and agree suitable support. We agree the PA’s role, seat and responsibilities. A PA can help with communication, supervision and handover while the driver concentrates on driving.
You can bring your own suitable child seat or ask us to arrange one; discuss your child’s requirements and seat availability with the office. Guidance to the car and loading ordinary bags are free; telling us in advance helps us arrange suitable help.
Medication, personal care, weight-bearing transfers, physical intervention and specialist equipment need an individual plan, relevant competence and practical checks before acceptance. Discuss those needs with the office before the first journey.