SUPPORT THAT FITS
Support agreed around your child
Tell us what helps your child travel comfortably, including communication, sensory preferences, boarding, seating, restraint needs and handover. You can bring a suitable child seat or ask us to arrange one; discuss your child’s age and relevant height, weight and seat needs with the office so we can confirm suitability and availability. KB Cars is registered with the ICO; our Privacy Notice explains how we handle booking information.
We can arrange guidance to the car and loading of ordinary bags or a folding wheelchair as luggage without charge. Tell us what help is needed; advance notice helps us coordinate it. KB does not currently have wheelchair-accessible vehicles, so a folded chair carried as luggage does not allow travel seated in it.
You can provide a passenger assistant or ask KB to source one. The assistant needs a seat and a clear role in support and handover while the driver concentrates on driving. Weight-bearing lifting, clinical care, trained transfers, medication, personal care and physical intervention need separate assessment and suitably competent arrangements before acceptance. Same-driver arrangements are available on request, though a suitable replacement may be needed if circumstances change.