KB Cars

SCHOOL TRANSPORT

School runs from SM1

Arrange a school journey around your child, with collection, handover and support agreed before the first run. Contact our 24-hour office for a tailored quote based on your route and schedule.

FROM SM1

School travel that fits your week

From SM1, arrange morning or afternoon travel on selected weekdays, a term-time routine, occasional cover or a one-off trip. We can discuss clubs, exams and changed finish times, as well as a one-way or return journey.

SM1 is the starting area, not a particular school or gate. Give us the collection address and the destination school's exact entrance, along with the days and times needed. A station can be a useful landmark, but we need the actual collection address. We will discuss access, including any School Street restrictions or permissions, rather than assume a right to enter or stop.

BEFORE THE FIRST RUN

An individual plan for your child

Before the first run, we agree how the journey, support and handover will work with the authorised booker and, where relevant, the school or commissioner.

Agree the journey and support

Tell us who is travelling, any return or onward plan, and what your child needs for communication, mobility, boarding and seating. The plan records the schedule, entrance, support and whether a parent or passenger assistant travels.

Agree collection and handover

Name the authorised booker and receiving adults, with emergency and backup contacts. The child and receiving person are checked against the plan; changed recipients must be verified through the agreed authority route. If an adult is late or a code fails, the child is not left alone: the office follows the agreed safe escalation plan.

Plan for disruption and changes

The plan covers delays, distress, a missing child, no receiving adult and replacement arrangements. The authorised contact can request an absence or change through the office or agreed app route. An acknowledgment of the request is not acceptance: wait for confirmation of the actual change.

SUPPORT THAT FITS

Support for a comfortable journey

Tell us what helps your child travel comfortably, including communication, boarding, mobility, seating and handover. A passenger assistant can help with boarding, communication, supervision, agreed responses to distress and handover while the driver concentrates on driving.

You can provide an assistant or ask KB to source one. We will agree their responsibilities and seating as part of the individual plan. If medication, personal care, weight-bearing transfers, specialist equipment or physical intervention is needed, tell the office so the necessary competence and cover can be established before acceptance.

Same-driver arrangements are available on request. If a replacement is needed, the office arranges a suitable approved driver and informs the parent. Drivers assigned to our school service complete KB's school-transport induction and office approval, with a briefing on the agreed journey and handover plan.

Share sensitive access details through your booking or a verified office conversation. KB Cars is registered with the Information Commissioner's Office (ICO); our Privacy Notice explains how we handle booking information. The driver must stop lawfully and safely; if a doorway or private access cannot be used, we will discuss a workable meeting point with you.

GOOD TO KNOW

Questions about a school run from SM1

Practical answers for planning your child's journey.

Can siblings share a school run?

Yes, if the vehicle, stops and handover cover are suitable. If a passenger assistant escorts one child inside, the plan must also cover children remaining in the vehicle. For children from unrelated families, each guardian must consent and agree the route and who can authorise changes. Updates remain private to each family; shared tracking must not expose another family's addresses or support details.

What if the school day changes or my child is absent?

The authorised contact can request a change or absence through the office or agreed app route. Prior-day notice helps, and fees may apply under the agreed terms. Receipt of a request is not acceptance: the confirmation must show the actual change. The office informs affected people and coordinates any accepted replacement or changed finish. If a time-critical message has not been confirmed, call the office.

Can I bring a child seat?

Yes. Bring your own suitable seat or ask KB to arrange one by pre-booking. Tell us your child's age, relevant height or weight and seat needs; an age label alone does not establish suitability. Local or short-notice supply depends on availability and suitability, and the office can confirm the applicable cost.

Can a parent or passenger assistant travel too?

Yes. A parent may accompany the child, continue onward or be dropped off first when agreed. You may provide a passenger assistant or ask KB to source one; we will agree their role, seating and handover for the journey. A passenger assistant is not automatically a specialist carer.

QUOTES AND BOOKINGS

A tailored quote for the arrangement

We arrange school transport for families and welcome school or council commission enquiries. The office will discuss the route, schedule and support needed and provide a tailored quote with the applicable terms.

An enquiry or quote is not a confirmed booking. KB confirms an accepted booking by SMS and/or email. Contact our 24-hour office to discuss the plan; you do not need to install an app.