SCHOOL TRANSPORT FROM SM3
Arrange recurring school pickups with a plan for your child’s journey and handover. Tell our 24-hour office the school, days and timings for a tailored quote.
YOUR SCHOOL JOURNEY
We arrange parent-booked school transport from SM3, whether you need a regular morning or afternoon run, one direction, selected weekdays or occasional cover. One-off trips, clubs, exams and changed finish times can also be discussed. A parent can accompany the child, continue onward or be dropped off first when agreed. Siblings can share a suitable arrangement. For children from different families to share, each guardian must consent, with the route and authority to request changes agreed and family-specific updates kept private.
For a tailored quote, tell us the full SM3 collection address, destination school and exact entrance, days, pickup and return times, passengers and any stops. Let us know whether a parent or assistant travels and what support or restraints your child needs. The office will agree the scope and price with you; an enquiry, quote or payment alone is not a confirmed booking. KB confirms a booking by SMS and/or email.
BEFORE THE FIRST RUN
We agree the route, handover and support arrangements with the authorised booker before the first journey.
Agree the collection point, school entrance and timetable, who accompanies your child, their communication, mobility and seating needs, and emergency or backup contacts. Tell us about school gates and access restrictions so we can agree a workable collection point; private hire does not automatically confer School Street access.
Name the authorised adults or organisation for collection and receipt. The child and recipient are checked against the plan, and changes to authorised adults are verified through the agreed process. If a recipient is late or a code fails, safe supervision and office contact come first.
The authorised booker or designated contact can request absences and changes through the office or the appropriate app. The office confirms an accepted change and informs affected people; an acknowledgement of a request is not acceptance.
If a child is unexpectedly missing The plan covers missing-child, delay, distress and no-recipient situations. If a child is unexpectedly missing, the office establishes what the school or guardian knows and escalates the welfare concern according to the risk; immediate danger calls for emergency action.
SUPPORT THAT FITS THE CHILD
Tell us how your child communicates, what helps them feel settled, any sensory triggers, boarding or seating needs and the support expected at handover. A passenger assistant is not needed for every child, but a driver alone is not suitable for every plan. You can provide an assistant or ask KB to source one; responsibilities, relevant checks, competence and briefing must be agreed before acceptance. KB Cars is registered with the ICO; our Privacy Notice explains how we handle your booking information.
Ordinary guidance to the car and loading of ordinary bags or a folding wheelchair can be arranged without charge. KB does not currently have wheelchair-accessible vehicles, and clinical lifting or specialist handling requires separately competent arrangements. You can bring your own suitable child seat or ask KB to arrange one; discuss your child’s restraint needs, availability and any cost before travel.
GOOD TO KNOW
Practical answers to help you choose the right arrangement.
Yes. Morning or afternoon travel, one direction, selected weekdays, term-time arrangements, occasional cover and one-off journeys can all be discussed. Clubs, exams and changed finish times can be included when the destination, timing and handover are agreed.
Not automatically. The office considers the help your child needs while the driver is driving, at each stop and if the arrangement changes. You may provide an assistant or ask KB to source one. An assistant needs a proper seat and clear responsibilities; specialist or clinical tasks require separately competent arrangements.
Yes. Same-driver arrangements are available on request, although the same person cannot be guaranteed in every circumstance. If a genuine problem requires a replacement, the office arranges a suitable approved driver and informs you.
The booker or designated authorised contact should contact the office or use the appropriate app with the changed details. Prior-day notice helps and charges may apply under the agreed terms. Acknowledgement means the request was received, not that it was accepted: wait for confirmation of the actual change. For a time-critical change, call the office if your message has not been acknowledged.
SCHOOL JOURNEYS WITH KB CARS
We arrange school transport for families and welcome school or council commission enquiries. Drivers assigned to our school service complete KB’s school-transport induction and office approval, with a briefing on the agreed journey and handover plan.
Our office is available 24 hours a day to help with the arrangement. You do not need to install an app to contact us or book.
PLAN YOUR JOURNEY
Tell our 24-hour office about your child’s school, schedule and support needs. We’ll discuss the arrangement and provide a tailored quote.
