SUPPORT AND CONTINUITY
Tell us what helps your child travel well
Tell us about communication, sensory preferences, boarding, seating, restraint and handover needs. The driver needs to concentrate on driving; a passenger assistant can provide agreed supervision, communication or support at stops. You can provide an assistant or ask KB to source one, and we’ll agree responsibilities before accepting the plan.
Guidance to the car and loading ordinary bags are free; tell the office in advance where possible so suitable help can be arranged. Medication, personal care, lifting or physical intervention need an individual plan, appropriate competence and practical arrangements. You can request the same driver; if a replacement is needed, the office arranges a suitable approved driver and informs you.
You can bring your own suitable child seat or ask KB to arrange one in advance, subject to availability and suitability. Tell the office about your child’s relevant seat needs and confirm any charge.