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SCHOOL TRANSPORT

School runs from SW11 A plan for your child.

Arrange regular or occasional school pickups with a plan for your child’s journey, support and handover. Contact our 24-hour office for a tailored quote based on your route and timetable.

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YOUR SCHOOL JOURNEY

A school run that fits your timetable

KB Cars arranges parent-booked school journeys from SW11 in the morning or afternoon, one way or on selected days. Ask about term-time runs, one-off or occasional cover, clubs, exams and changed finish times. A parent can accompany the child, continue onward or be dropped off first as part of the agreed plan.

SW11 is the starting area, not necessarily the school’s location. Tell us the destination school and exact gate, the collection address and your timetable. If Clapham Junction is a landmark, give us the precise address and a lawful meeting point; the station’s address does not establish a school pickup or route. We can discuss the arrangement and provide a tailored quote.

Discuss your journey

BEFORE THE FIRST RUN

Agree a plan for your child

We agree the route, support and authorised handover before the first journey, including how to manage changes, delays, distress or an unexpectedly missing child.

Plan the route and support

Agree collection and destination, the school entrance, days and times, and the help needed at each stop. Tell us about communication, mobility, seating or restraint needs and whether a parent or passenger assistant (PA) will accompany your child. Check any School Street access with the school; private hire is not a blanket exemption.

Agree collection and handover

Name the authorised adults or receiving organisation, provide emergency and backup contacts, and agree how changed instructions are verified. App access or a PIN alone does not authorise a different recipient.

Tell the office about changes

The authorised contact can request an absence or change by phone or app; prior-day notice is encouraged and agreed fees may apply. Acknowledgment of a request is not acceptance: wait for confirmation of the actual change. If it is time-critical and a message has not been confirmed, call the office.

SUPPORT THAT FITS THE PLAN

Support for your child’s journey

Tell us how your child communicates, what helps them feel comfortable and any sensory, boarding, seating or handover needs. We agree support for the actual journey: special educational needs and disabilities (SEND) do not automatically mean a passenger assistant (PA) is needed, but a driver alone is not always enough. A PA can help with communication, supervision, boarding and handover while the driver concentrates on driving. You can provide an assistant or ask KB to source one; responsibilities and a passenger seat are agreed before acceptance.

Guidance to the car and loading ordinary bags or a folding wheelchair are free when arranged in advance. Tell the office what help is needed so it can coordinate a suitable arrangement; required disability assistance is not removed by lack of advance notice. Clinical care, medication, personal care, weight-bearing transfers and specialist handling require separately competent arrangements. KB currently has no wheelchair-accessible vehicles: a folded chair carried as luggage does not allow travel seated in it.

You can bring your own suitable child seat or ask KB to arrange one in advance, subject to availability and suitability. Tell the office your child’s age and relevant height, weight and seat requirements; confirm the seat price with the office.

Discuss support needs

GOOD TO KNOW

Questions about school runs from SW11

Practical answers for planning your child’s journey.

Can you cover selected school days or changed finish times?

Yes. We can discuss morning or afternoon journeys, one direction, selected weekdays, term-time travel, one-off or occasional cover, clubs, exams and changed finish times. The office confirms the scope and price before you accept.

How do I identify the right school entrance?

Give us the school’s full name and exact gate or entrance, as well as the SW11 collection address. SW11 identifies the origin, not necessarily the destination. If Clapham Junction is a landmark, provide the precise meeting point: the station address does not create a school route or stopping permission.

Can I request the same driver each time?

Yes. Ask for same-driver continuity when you enquire, subject to suitability and availability. If a genuine problem requires a replacement, the office arranges a suitable approved driver and informs you.

What happens if an authorised adult is not there?

Your child will not be left alone because an adult is late or a code fails. The office follows the agreed escalation plan and maintains safe supervision. A different recipient must be verified through the agreed authority route, with the change accepted and confirmed.

Can siblings or children from different families share a run?

Siblings can share a suitable arrangement. For unrelated families, each guardian must consent and the route and change authority must be agreed. Family-specific updates, addresses and support details remain separate. If an assistant escorts one child inside, the plan must also cover the children remaining in the car.

YOUR ARRANGEMENT

From enquiry to confirmed journey

Our office discusses the journey and provides a quote for the agreed scope. An enquiry, quote or payment alone does not confirm a booking: KB confirms it by SMS and/or email.

Drivers assigned to our school service complete KB’s school-transport induction and office approval, with a briefing on the agreed journey and handover plan. We also welcome school and council commission enquiries; a family booking is not a named school contract or council-funded route.