SCHOOL RUNS FROM SW15
Arrange regular school pickups from SW15 with a child-specific handover and support plan. Our 24-hour office will discuss the school and schedule, then prepare a tailored quote.
FROM SW15
We arrange parent-booked school journeys from SW15 for mornings, afternoons, one direction, selected weekdays, term-time or occasional cover. Journeys for clubs, exams and changed finish times can also be discussed.
SW15 is the collection area, not a complete school route. Tell us the collection address, destination school, actual entrance and timetable so our office can assess the arrangement and prepare a tailored quote. An enquiry, quote or payment alone does not confirm a booking; KB confirms an accepted booking by SMS and/or email.
A CLEAR SCHOOL ROUTINE
We agree the journey with the authorised booker, including what happens if the routine changes.
Discuss your child's communication, mobility, seating, restraint and support needs, as well as the timetable and backup contacts. The plan sets out whether a parent or passenger assistant accompanies them and what support they provide. KB Cars is registered with the ICO; our Privacy Notice explains how we handle booking information.
Agree the exact meeting point and authorised adults or organisation. The child and receiving person are checked against the plan on each run; a PIN or app access alone does not authorise a different handover. The plan also covers delays, a missing child or recipient, distress and replacement arrangements.
The authorised booker or contact can request an absence, delay or timetable change through the office or agreed app route. Receipt is not acceptance: wait for confirmation of the actual change. For a time-critical change, call the office if your message has not been acknowledged.
Would you like to accompany your child? A parent can accompany the journey, continue onward or be dropped off first when agreed. Tell the office what would work for your family.
SUPPORT THAT FITS
Tell us what helps your child travel comfortably, including communication, sensory preferences, boarding, seating, restraint and handover. A passenger assistant can support boarding, communication, supervision and agreed responses while the driver concentrates on driving. You can provide an assistant or ask KB to arrange one; their role and compatibility with the travel plan are agreed before acceptance.
Guidance to the car and loading ordinary bags or a folding wheelchair are free. Tell the office about the help needed so it can arrange a suitable driver. KB does not currently have wheelchair-accessible vehicles, so a folding chair carried as luggage is not a way to travel seated in it.
Medication, personal care, weight-bearing transfers, specialist equipment or physical intervention require a separate plan, competence and cover; an ordinary driver or assistant is not automatically trained for them. You can bring a suitable child seat or ask KB to arrange one in advance, subject to availability and suitability; discuss the child's restraint needs and any cost with the office.
FAMILIES AND COMMISSIONERS
We arrange school transport for families and welcome school or council commission enquiries. Each arrangement is assessed for the child, the journey and the support required; a parent-booked run is not a council-funded route.
Drivers assigned to our school service complete KB's school-transport induction and office approval, with a briefing on the agreed journey and handover plan.
GOOD TO KNOW
Practical answers for planning your child's journey.
Yes. SW15 identifies the origin area, not the destination or a complete school route. Give us the school's name, actual entrance and any collection restrictions so the office can discuss a lawful meeting point. School Street access and permissions need to be checked for the actual journey.
Yes. Same-driver arrangements are available on request; mention this when you enquire. If a genuine problem requires a replacement, the office arranges a suitable approved driver and informs you.
Yes. You can provide an assistant or ask KB to source one. The assistant's role, seat, support and compatibility with the whole journey must be agreed; SEND information is shared only with assigned people who need it. Specialist care or physical intervention is not assumed.
The authorised booker or contact can ask the office, or use the agreed app route, to request an absence or change. Acknowledgement of the request is not acceptance; the actual revised journey must be confirmed. Prior-day notice is encouraged where possible, and fees may apply under the agreed terms. If an adult is missing at handover, the child is not left alone: supervision continues while the office and agreed escalation plan are used.
PLAN YOUR JOURNEY
Contact our 24-hour office to discuss your child's SW15 collection, school and routine. We will assess the arrangements and prepare a tailored quote. You do not need to install an app.
