SUPPORT FOR YOUR CHILD
Agree the right support for the journey
Tell us how your child communicates, what helps them feel comfortable and what support they need for boarding, seating and handover. A parent can provide a passenger assistant (PA), or ask KB to source one. A PA can support communication, supervision and handover while the driver concentrates on driving.
You can request the same driver. If a replacement is needed, the office arranges a suitable approved driver and informs the parent. Drivers assigned to our school service complete KB’s school-transport induction and office approval, with a briefing on the agreed journey and handover plan.
Guidance to the car and loading ordinary bags can be arranged without charge; tell the office what help is needed. Medication, personal care, weight-bearing transfers and physical intervention require separately competent arrangements.