SCHOOL TRANSPORT · TW2
Arrange recurring school pickups with a plan for your child. Contact our 24-hour office for a tailored quote based on the school, timetable and support needed.
FROM TW2
From TW2, we arrange parent-booked morning and afternoon school journeys, whether you need one direction, a return, selected weekdays, term-time travel or occasional cover. Ask about one-off journeys, clubs, exams and changed finish times too. A parent can accompany the child, continue onward or be dropped off first, when agreed.
Same-driver arrangements are available on request. If a genuine problem makes a replacement necessary, the office arranges a suitable approved driver and informs you.
PLAN THE RUN
Before the first run, agree a plan with the office that reflects your child’s journey, handover and support.
Share the collection address, destination school and entrance, days and times, plus your child’s communication, mobility, seating, restraint and assistance needs. Agree whether a parent or passenger assistant travels and what help is needed at each stop.
Agree the authorised booker, named handover adults, backup contacts and procedures for a missing child, no recipient, distress or a changed recipient. The driver verifies the child and receiving person under the plan; a PIN or app access alone does not change handover authority.
The authorised contact can request absences, delays or timetable changes through the office or agreed app route. Acknowledgment of a request is not acceptance: wait for confirmation of the updated booking and schedule. The plan covers delays and replacement drivers; no child is left alone because an adult is late or a code fails.
PRACTICAL SUPPORT
TW2 is the pickup area, not a named school route. Tell us the actual school entrance and access instructions, and contact the office if the gate or meeting point changes. A landmark or station can identify an area but does not grant permission to enter or stop; any School Street access must be confirmed for the actual journey. Share access codes and child details privately with the office. KB Cars is registered with the ICO; our Privacy Notice explains how we handle booking information.
Tell us what helps your child travel comfortably. Guidance to the car is ordinary assistance, distinct from specialist care or an optional passenger assistant. You can provide an assistant or ask KB to source one; agree their responsibilities and seat in the plan. Drivers and assistants are not automatically trained for medication, lifting, personal care, specialist equipment or physical intervention.
You can bring a suitable child seat or ask us to arrange one in advance, subject to availability and suitability. Tell the office about your child’s restraint needs so the arrangement can be agreed.
GOOD TO KNOW
Practical answers for planning a parent-booked journey.
Yes. Ask about morning or afternoon travel, one direction or a return, selected weekdays, term-time arrangements, occasional cover and one-off journeys, including clubs, exams and changed finish times. Agree the days and direction you need rather than assuming a recurring run covers every school day.
No. This page is for a parent-booked journey from TW2. KB also considers government or council contract enquiries, but a private enquiry does not establish council eligibility, funding or an existing school contract. If a commissioner is involved, share their requirements with the office.
The authorised contact can request an absence or timetable change by phone or through the agreed app route. Prior-day notice is encouraged and fees may apply under the agreed terms. Receipt of the request is not acceptance: the change is complete when the office confirms the updated booking and schedule to the authorised contact. For a time-critical change, call the office if your message has not been acknowledged.
It depends on the child and their agreed plan; there is no blanket any-age-alone arrangement. The office assesses younger or unaccompanied journeys and the support needed. Agree the handover and authorised recipient in advance; a parent or passenger assistant may need to travel where the plan requires it.
YOUR QUOTE AND BOOKING
Our office will discuss the school, schedule and your child’s needs before providing a tailored quote and agreeing the journey plan. An enquiry, quote or payment alone is not a confirmed booking: KB confirms the booking by SMS and/or email.
Contact the 24-hour office by phone, email, SMS or WhatsApp, or use the agreed app route. You do not need to install an app to arrange the journey.
PLAN YOUR JOURNEY
Tell our 24-hour office which school, days and times you need, and discuss the support your child requires. We’ll help agree the arrangement and provide a tailored quote.
