KB CARS · SHIFT TRANSPORT
Plan staff collections for early starts, late finishes and changing shifts with our 24-hour office. Contact us for a quote based on your routes, timings and vehicle needs.
SHIFT PLANNING
Whether staff travel from several addresses or shifts finish at different times, our office can help agree a collection plan and the way changes are handled. A repeating roster does not mean one message automatically changes every individual booking.
If a driver has an emergency, the office first tries to find a suitable replacement and contacts you to discuss alternatives. If we cannot provide the agreed service, we will arrange an accepted alternative or cancel and refund the unprovided service as appropriate.
BUILD YOUR PLAN
Agree the itinerary, communication and vehicle arrangement with our office before travel.
Share the dates, collection addresses and preferred pickup order, arrival needs and passenger counts. Name the person authorised to approve the plan and request changes. KB Cars is registered with the ICO; our Privacy Notice explains how we handle booking information.
Decide who receives confirmations, who can request changes and how passengers can reach the office or their assigned driver. An employee travelling is not automatically authorised to add charges to an account.
Tell us about the number of people, luggage, unusual items and vehicle preferences. For larger groups or several addresses, the office can compare suitable arrangements; simultaneous cars or a coach are not assumed.
COLLECTION AND PAYMENT
Identify the entrance or meeting point each passenger will use, along with any walking, access or assistance needs. The office and passenger can agree a lawful, workable alternative if the proposed pickup point cannot be used.
The office will quote for the agreed routes, timings, vehicles and any extras. An enquiry, quote or payment alone is not a confirmed booking; KB confirms a booking by SMS and/or email. You do not need an approved credit account to arrange travel: ordinary card or cash bookings remain available while an account application is considered. Monthly billing and credit terms are agreed when an account is approved.
VEHICLE OPTIONS
Six-passenger vehicles are our standard group option. Ask the office about seven or eight-plus passengers, additional vehicles, several addresses or an hourly arrangement. Passenger numbers and luggage need to be considered together.
GOOD TO KNOW
Plan for roster changes, uncertain finishes and journeys involving several people.
The booker or designated authorised contact should request the change through the office, including the affected time, addresses, stops, passengers or vehicle needs. A message or app request is pending until KB accepts the change and confirms it by SMS and/or email; acknowledgment of receipt alone is not acceptance. For an urgent change, call the office if your message has not been confirmed.
Choose between contacting the office when the passenger is ready, reserving the driver to wait, or agreeing an approximate return as a separate booking. A car booked when ready is subject to availability; waiting is chargeable under the agreed terms. Contact the office if a separate return is delayed, as waiting or changes can affect the cost. A separate return does not automatically retain the outward driver or vehicle.
Passengers can coordinate with the assigned driver during an accepted journey, but material changes must go to the office. A different destination, stop, time or vehicle may require acceptance and a revised quote; it is not a new direct-driver booking.
Yes. The office can plan multiple pickups, airport, hotel and venue legs, additional cars or return waves; a driver can shuttle back and forth when arranged. Discuss group sizes, addresses, intervals, event times and the primary contact. Simultaneous availability, a coach, venue access and passenger marshals are not assumed.
PLAN YOUR SHIFTS
Tell our 24-hour office about the shifts and journeys you need covered. We can discuss the arrangements and provide a quote.
