KB CARS · PRIVATE HIRE
Pre-book a car from Coulsdon or elsewhere in CR5, arranged around your coach departure and luggage. Get a quote for your address, timing and vehicle needs.
ARRIVAL NOTES
Plan your station arrival around your coach operator’s check-in guidance, not just the departure time.
Victoria Coach Station is separate from Victoria rail and Underground stations and has separate Departures and Arrivals terminals. For an outward coach journey, allow time to reach Departures at 164 Buckingham Palace Road, London SW1W 9TP.
Follow your coach operator’s timetable and check-in instructions, and use the departure monitors to find your gate. The Mobility Lounge is by Gate 0 in Departures.
YOUR JOURNEY FROM CR5
A pre-booked car takes you from your CR5 pickup address to Victoria Coach Station, with your luggage travelling with you. Allow time for walking inside the coach station itself.
Our 24-hour office can help plan the pickup around your operator’s requested station-arrival time. Calls answered in under 30 seconds on average; you can also enquire without installing an app.
ROOM FOR YOUR JOURNEY
Discuss a saloon, estate or MPV with the office, or ask about executive, minivan and luxury options. An estate can be useful for extra luggage; a six-passenger vehicle is an option for a group, and you can enquire about seven- or eight-plus passenger vehicles.
Tell us how many people are travelling and the number and size of cases and cabin bags, along with any pushchair, folded wheelchair or unusual item. The office can agree a suitable vehicle for the combined load.
RETURN JOURNEY
For a separate return from Victoria Coach Station to CR5, give the office your arriving coach operator and service, travel date and arrival time, plus a contact number. Agree a suitable car meeting point with the office rather than assuming it will be at Departures.
If your coach or plans change, call KB Cars on 020 8870 8888 to discuss the collection and confirm any revised arrangement. A separate return does not automatically reserve the outward driver or vehicle.
GOOD TO KNOW
Plan the car and your onward coach journey separately.
The quote reflects your exact journey, timing, vehicle and any agreed extras. Send your full CR5 pickup address and destination, date and pickup time, passenger and luggage details, and any extra stop.
Include your coach service, departure time and the station-arrival time requested by your operator, so the office can plan the car around your connection.
Station assistance is separate from your car booking: arrange it with your coach operator. The Mobility Lounge is by Gate 0 in Departures, and station luggage porters are not included in the KB booking.
Tell the office about your mobility and assistance needs. Guidance to the car and loading ordinary bags or a folding wheelchair can be arranged without charge; any optional escort inside a building is assessed separately, with arrangements and any cost agreed. KB does not currently have wheelchair-accessible vehicles.
Your car journey and coach ticket are separate bookings. Keep the service details to hand so the transfer can be arranged around the right departure.
KB CARS · SINCE 2008
Request a journey-specific quote or call our 24-hour office on 020 8870 8888. Your booking is confirmed when KB sends confirmation by SMS or email.
