KB CARS · PRE-BOOKED PRIVATE HIRE
Pre-book a pickup from your Kingston or Hampton Wick address, with a vehicle for your party and luggage. Get a journey-specific quote from our 24-hour office.
AT THE DESTINATION
Allow time between your car’s arrival and your train’s departure to reach the right platform. If your rail operator gives you an earlier arrival target for assistance, use that when planning your pickup with us.
Waterloo lists step-free access from the main concourse to the platforms, with exits 1, 2 and 3 as step-free routes. Exit 2 has lift access towards Waterloo Road and the Underground Jubilee line. Discuss your access needs with the office when agreeing the drop-off.
Waterloo’s Passenger Assistance meeting point is on the main concourse opposite platform 12. Arrange rail assistance separately with your train operator and give us any station-arrival target they request.
A private-hire pickup starts at your KT1 address, so you and your luggage do not first need to reach a local station. You will still need to make your way through Waterloo to your onward departure area.
If comparing the journey with rail, Kingston station is on Wood Street, KT1 1UJ, while Hampton Wick station is on High Street, KT1 4DQ. They are different starting points, so consider how you would reach the station from your address as well as the onward journey.
ROOM FOR YOUR JOURNEY
Discuss a saloon, estate or MPV with the office; an estate may be useful for extra luggage. You can also ask about executive, mini van and luxury options. A six-passenger vehicle is an option; ask the office about seven or more passengers.
Give us the number and sizes of cases and cabin bags, plus any pushchair, folding wheelchair or unusual item. The office can help choose a vehicle for the whole party and its luggage together.
For a separate return from London Waterloo to KT1, give the office your arriving service and its origin, travel date, expected arrival time and mobile number. Agree a lawful, accessible car meeting point separately; the outward drop-off point is not automatically the return collection point.
If your train, exit or plans change, call 020 8870 8888 to agree and confirm the revised arrangement with the office, including any revised charge. A separate return does not automatically reserve your outward driver or vehicle.
GOOD TO KNOW
Plan the car and your onward rail journey with confidence.
Your quote is based on your exact journey and vehicle needs. Send your full KT1 pickup address, destination, date and time, passenger and luggage details, and any extra stop.
Include your onward train service and the time you need to arrive at Waterloo, including any earlier target requested by your rail operator. An enquiry, quote or payment alone does not confirm a booking; KB confirms it by SMS and/or email.
Arrange railway Passenger Assistance separately with your train operator; booking a car does not arrange it. Tell our office about mobility, boarding or walking needs so we can plan the car journey with you.
Guidance to the car and loading ordinary bags or a folding wheelchair can be arranged without charge. If you need an additional escort inside the station, discuss the task and any agreed cost with the office. KB does not currently have wheelchair-accessible vehicles, so passengers cannot travel seated in a wheelchair.
Your car journey and rail ticket are separate bookings. Keep the service details to hand so the transfer can be arranged around the right departure.
KB CARS · SINCE 2008
Request your journey-specific quote or call our 24-hour office on 020 8870 8888 to discuss your plans. No app installation is needed.
