Use Departures, not Arrivals
Departures is at 164 Buckingham Palace Road, London SW1W 9TP. Victoria Coach Station is separate from Victoria rail and Underground stations.
KB CARS · SINCE 2008
Pre-book private hire from Esher, Claygate and across KT10 to your coach departure. Get a journey-specific quote based on your route, vehicle and agreed extras, with help from our 24-hour office.
AT THE DESTINATION
Victoria Coach Station has separate terminals, so tell us you need Departures for your outward journey.
Departures is at 164 Buckingham Palace Road, London SW1W 9TP. Victoria Coach Station is separate from Victoria rail and Underground stations.
Check the departure monitors for your gate and follow your coach operator’s boarding instructions. Contact the operator for timetable enquiries.
PLAN YOUR PICKUP
A pre-booked pickup from your address in Esher or Claygate avoids taking your luggage to a rail station and changing services. You will still need to make your way inside Victoria Coach Station to the departure area.
Use your coach operator’s arrival or check-in instructions to decide when you need to reach the station, rather than treating the coach departure time as your car arrival target. Our office can help plan the road journey around that target.

ROOM FOR YOUR JOURNEY
Discuss a saloon, estate or MPV with the office, or ask about executive, mini van and luxury options. A six-passenger vehicle is offered around the clock; ask the office about seven- or eight-plus-passenger options.
Tell us the number and sizes of cases and cabin bags, plus any pushchair, folding wheelchair or unusual item. The office can discuss a vehicle for the whole party and its combined luggage.
RETURN JOURNEY
Arrange your return separately with the office. Give your arriving coach operator and service, travel date, arrival time and a contact number; the office will agree the car meeting point with you.
If your coach or plans change, contact KB Cars on 020 8870 8888. Request the change with the office and obtain confirmation of the accepted arrangements and any revised charge. A separate return does not automatically reserve the outward driver or vehicle.
GOOD TO KNOW
Plan the car journey and your onward coach separately.
The quote reflects your exact journey, vehicle and any agreed extras. Send your full pickup address and destination, date and preferred pickup time, passenger and luggage details, plus any extra stop.
Include your coach service and the time you need to arrive at the station. An enquiry or quote alone is not a confirmed booking; KB confirms a booking by SMS and/or email.
For station assistance, contact your coach operator separately from your car booking. There is a Mobility Lounge by Gate 0 in Departures, and luggage porters are available separately, not included in the KB booking.
Tell our office about your mobility and luggage needs. We can arrange guidance to the car and loading of ordinary bags or a folding wheelchair without charge. An additional escort inside a building is assessed separately, with any cost agreed. KB does not currently have wheelchair-accessible vehicles.
Your car journey and coach ticket are separate bookings. Keep the service details to hand so the transfer can be arranged around the right departure.
KB CARS · SINCE 2008
Request your journey-specific quote or call our 24-hour office on 020 8870 8888 to discuss your plans. No app installation is needed.