Step-free routes through Waterloo
Waterloo lists step-free routes from the main concourse to the platforms and identifies exits 1, 2 and 3 as step-free. Exit 2 has lift access towards Waterloo Road and the Underground Jubilee line.
KB CARS · PRIVATE HIRE
KT10 to London Waterloo station transfers
Pre-book a pickup from Esher or Claygate, with room for your party and luggage. Get a quote based on your journey, or call our 24-hour office on 020 8870 8888.
ARRIVE READY
Plan your arrival at Waterloo
Choose a station-arrival target before your train departs, allowing time to reach your platform and for any assistance. Tell the office both your departure details and the arrival time you need.
Meeting railway assistance
If you have arranged Passenger Assistance with your train operator, its Waterloo meeting point is on the main concourse opposite platform 12. Allow time to reach it from your car drop-off; the railway arrangement is separate from your car booking.
YOUR KT10 START
A pickup from your address
A pre-booked KB Cars journey starts at your KT10 address, so you do not need to get yourself and your luggage to a local station first. Give the office the full pickup address in Esher or Claygate and any access details that will help the driver find you.
Esher station is on Station Road, while Claygate station is on The Parade. They are different starting points; neither identifies your home pickup. At Waterloo, allow for the walk or accessible route from your drop-off to your onward departure area.
ROOM FOR YOUR JOURNEY
Choose space for people and luggage
Discuss a saloon, estate or MPV with the office, or ask about executive, minivan and luxury options. A six-passenger vehicle is also offered; ask about seven- or eight-plus passenger options.
Tell us how many people are travelling, including any accompanying carer, and the number and size of cases, cabin bags, pushchairs, folding wheelchairs or other larger items. The office can help select a vehicle for the combined party and load.
RETURN TO KT10
Arrange a separate Waterloo return
For a return from London Waterloo to KT10, give the office your train's origin, service, travel date and scheduled arrival time, along with a contact number. Agree a car meeting point and exit with the office separately; the outward booking does not automatically arrange a return.
If your train is delayed or your plans or exit change, call 020 8870 8888 and ask the office to confirm the revised arrangement. Waiting may be chargeable; ask the office about the applicable terms.
GOOD TO KNOW
KT10 to Waterloo: booking questions
The details that help you plan the car journey and your onward train.
What do you need for a quote?
Your quote reflects the actual journey, including pickup and destination addresses, date and time, vehicle and any agreed extras. Send your full pickup address, passenger and luggage details, train service and requested station-arrival time; include any extra stop. KB Cars is registered with the ICO. Our Privacy Notice explains how we handle your booking information.
What if I need help inside the station?
Arrange railway assistance inside Waterloo separately with your train operator; booking a car does not arrange it. Tell our office about your mobility and boarding needs when arranging the journey.
Guidance to the car and loading ordinary bags or a folding wheelchair can be arranged without charge. KB does not currently have wheelchair-accessible vehicles, so discuss boarding and luggage needs with the office. An additional escort inside a building is a separate service whose arrangements and any cost are agreed for the task.
Does the transfer include my onward ticket?
Your car journey and rail ticket are separate bookings. Keep the service details to hand so the transfer can be arranged around the right departure.
When is my car booking confirmed?
Your booking is confirmed when KB sends confirmation by SMS and/or email. An enquiry, quote or payment alone does not confirm a car.
KB CARS · SINCE 2008
Arrange your Waterloo transfer
Request a journey-specific quote or call our 24-hour office on 020 8870 8888 to discuss your vehicle and station plans. No app installation is needed.