KB CARS · PRE-BOOKED PRIVATE HIRE
From Walton-on-Thames and Hersham, travel from your address to Waterloo with your luggage. Request a quote for your journey and agree a station arrival target with our 24-hour office.
YOUR WATERLOO ARRIVAL
Agree an arrival target that leaves you time to enter the station, reach your platform and make any onward connection. It is not the same as your train’s departure time.
There is step-free access from the main concourse to the platforms, and exits 1, 2 and 3 are step-free routes. Exit 2 has lift access towards Waterloo Road and the Jubilee line. Consider the route that suits your onward journey when discussing your station drop-off.
Request Passenger Assistance with your train operator; its Waterloo meeting point is on the main concourse opposite platform 12. Your KB Cars booking covers the road journey and agreed station arrival target, not railway assistance.
A pre-booked car collects you at your Walton-on-Thames or Hersham address, so you do not first have to reach a local station with your luggage. You will still need to make your way through Waterloo after the car arrives.
If comparing local station access, Walton-on-Thames station is on Station Avenue and is classified step-free category B1; Hersham station is on Molesey Road and is category C. Check the access arrangements for the particular station and direction you need.
ROOM FOR YOUR JOURNEY
Discuss a saloon, estate or MPV with the office, or ask about executive, minivan and luxury options. Tell us how many people are travelling and the number and size of cases, cabin bags or larger items so we can agree a suitable vehicle for the combined load.
For a separate return from London Waterloo to KT12, tell the office your train’s origin and service, travel date, scheduled arrival time and a contact number. Agree your exit and car meeting point with the office; they are separate from the railway assistance meeting point.
If your train is delayed or your exit changes, contact the office on 020 8870 8888 to request a revised collection arrangement and make sure the office accepts it. A separate return does not automatically retain the outward driver or vehicle.
GOOD TO KNOW
The practical details for your road journey and onward train.
Request a quote for your exact journey: give us your full pickup address, destination, date and time, passenger count and luggage, plus any extra stops. Include your train service, departure time and the station arrival time you would like to agree. KB Cars is registered with the ICO; our Privacy Notice explains how we handle your booking information.
An enquiry, quote or payment alone does not confirm a car. Your booking is confirmed when KB sends confirmation by SMS and/or email.
Railway assistance is arranged separately with your train operator; booking the car does not arrange it. Tell our office about your mobility and boarding needs when arranging the road journey.
We can arrange guidance to the car and loading of ordinary bags or a folding wheelchair without charge. If you need an additional escort inside a building, discuss the task and any cost with the office. KB does not currently have wheelchair-accessible vehicles, so tell us about boarding needs and any folding chair.
Your car journey and rail ticket are separate bookings. Keep the service details to hand so the transfer can be arranged around the right departure.
KB CARS · SINCE 2008
Request a journey-specific quote or call our 24-hour office on 020 8870 8888 to discuss your vehicle, arrival target or return. Calls answered in under 30 seconds on average. No app installation is needed.
