Plan the onward walk
Waterloo’s main concourse has step-free routes to the platforms. Exits 1, 2 and 3 have step-free routes; Exit 2 has lift access towards Waterloo Road and the Underground Jubilee line.
KB CARS · PRIVATE HIRE
Pre-book private hire from Thames Ditton and across KT7 to Waterloo. Get a quote based on your journey, vehicle and agreed extras, and plan your station arrival with our 24-hour office.
BEFORE YOU TRAVEL
Allow time between your requested station arrival and train departure for the walk to your platform or Underground connection.
Waterloo’s main concourse has step-free routes to the platforms. Exits 1, 2 and 3 have step-free routes; Exit 2 has lift access towards Waterloo Road and the Underground Jubilee line.
Tell our office your departing train service and the time you want to arrive at Waterloo, rather than only the train departure time. If you are changing onto the Underground, Waterloo serves the Bakerloo, Jubilee, Northern and Waterloo & City lines.
Thames Ditton station is on Station Road, Thames Ditton, Surrey, KT7 0PA. If you choose to travel by rail from there, allow for getting from home to the station with your luggage, as well as the walk to your onward departure area at Waterloo.
A pre-booked KB Cars journey instead collects you from your KT7 address and takes you to Waterloo. You will still need to make your way inside the station.

ROOM FOR YOUR JOURNEY
Discuss a saloon, estate or MPV with the office; an estate is worth considering for extra luggage. You can also ask about executive, minivan and luxury options. A six-passenger vehicle is an option for a group; ask the office about seven or eight-plus passengers.
Tell us the number and sizes of suitcases and cabin bags, plus any pushchair, folding wheelchair or unusual item. We can consider the whole party and its luggage together when agreeing a suitable vehicle.
RETURN JOURNEY
For a return collection, give our office your arriving train operator, service and origin, date and scheduled arrival time, along with a contact number. We will agree a suitable meeting point separately; the outward drop-off does not establish the return pickup point.
If your train or plans change, call 020 8870 8888 so the office can review the arrangement. A requested change is not agreed until the office accepts it; changes or waiting can affect the cost.
GOOD TO KNOW
The details that help us arrange your journey and your onward travel.
Your quote reflects the actual journey, vehicle and any agreed extras. Send your full KT7 pickup address, destination, date and time, passenger and luggage details, train service and requested station-arrival time. Include any extra stop or return you would like to arrange. KB Cars is registered with the ICO; our Privacy Notice explains how we handle your booking information.
Arrange railway Passenger Assistance separately with your train operator; booking the car does not arrange it. At Waterloo, the Passenger Assistance meeting point is on the main concourse opposite platform 12.
Tell our office about your mobility and boarding needs. Guidance to the car and loading ordinary bags or a folding wheelchair can be arranged without charge; discuss any additional escort inside the station and its possible cost separately. KB does not currently have wheelchair-accessible vehicles.
Your car journey and rail ticket are separate bookings. Keep the service details to hand so the transfer can be arranged around the right departure.
Your booking is confirmed when KB sends confirmation by SMS and/or email. An enquiry, quote or payment alone does not confirm a car.
KB CARS · SINCE 2008
Our office is available 24 hours to discuss your journey, vehicle and return. Call 020 8870 8888 or request a quote online; no app installation is needed.