Step-free routes through Waterloo
Waterloo’s main concourse has step-free access to the platforms, and exits 1, 2 and 3 are listed as step-free routes. Tell our office about your mobility needs so the car arrangements can take them into account.
KB CARS · PRE-BOOKED PRIVATE HIRE
SM7 to London Waterloo station transfers
Travel from your SM7 or Banstead pickup to Waterloo in a pre-booked private hire car. Get a quote for your journey and choose a vehicle for your party and luggage with our 24-hour office.
Plan your pickup and station arrival
A car can collect you from your chosen SM7 address, so you do not need to reach Banstead station first. Banstead station is on Banstead Road, Banstead, Surrey, SM7 1PZ; your own pickup address may be elsewhere in the district.
Give the office your train departure and the time you want to arrive at London Waterloo. Allow for getting through the station to your departure area, including any assistance you have arranged. The office can discuss a suitable car pickup time with you.
ROOM FOR YOUR JOURNEY
Choose for people and luggage
Discuss a saloon, estate or MPV with the office, or ask about executive, mini van and luxury options. Choose for the whole party and its luggage, not just the number of seats. Tell us how many cases and cabin bags you have and their sizes, as well as any pushchairs, folding wheelchairs or other larger items, so the office can agree a suitable vehicle.
AT WATERLOO
Arriving ready to continue
Allow time after your car arrives to reach your onward departure or assistance meeting point.
Underground and Passenger Assistance
Exit 2 has lift access towards Waterloo Road and the Underground Jubilee line. The Passenger Assistance meeting point is on the main concourse opposite platform 12.
RETURN JOURNEYS
Arrange a separate collection back to SM7
For a return from London Waterloo to SM7, give the office your arriving train operator or service, where it is coming from, the travel date and scheduled arrival time, plus a contact number. The office will agree your car meeting point and exit separately; the outward booking does not automatically reserve the same vehicle for your return.
If your train is delayed or your exit or plans change, call 020 8870 8888. Ask the office to confirm any revised collection arrangements and any change to the charge.
GOOD TO KNOW
Questions before you book
The car, your onward train and station assistance are arranged separately.
What do you need for a quote?
Your quote reflects the exact journey, including the addresses, date and time, vehicle and any agreed extras. Send your full pickup address and destination, passenger and luggage details, your train service and requested Waterloo arrival time, and any extra stop.
An enquiry or quote is not a confirmed booking. KB confirms a booking by SMS and/or email.
What if I need help inside the station?
Arrange railway Passenger Assistance separately with your train operator; booking the car does not arrange it. Tell our office about your mobility and boarding needs too, including any accompanying carer or folding wheelchair.
We can arrange guidance to the car and loading of ordinary bags or a folding wheelchair without charge. If you need an additional escort inside a building, discuss the task and any cost with the office. KB does not currently have wheelchair-accessible vehicles.
Does the transfer include my onward ticket?
Your car journey and rail ticket are separate bookings. Keep the service details to hand so the transfer can be arranged around the right departure.
KB CARS · SINCE 2008
Arrange your Waterloo transfer
Request a quote or call our 24-hour office on 020 8870 8888 to discuss your journey. No app installation is needed.