KB CARS · PRE-BOOKED PRIVATE HIRE
Travel from your Hampton pickup address to Waterloo with passengers and luggage planned together. Request a quote based on your journey and vehicle needs, or call our 24-hour office on 020 8870 8888.
PLAN YOUR ARRIVAL
Allow time between your car arrival and train departure for the walk to your platform and any assistance you need.
Give the office your train departure time and the time you want to arrive at Waterloo; they are not the same. There is step-free access from the main concourse to the platforms, and exits 1, 2 and 3 are step-free routes. Exit 2 has lift access towards Waterloo Road and the Underground Jubilee line.
Waterloo’s Passenger Assistance meeting point is on the main concourse opposite platform 12. Arrange railway assistance with your train operator, and tell KB Cars about mobility needs for the car journey.
YOUR START IN TW12
A pre-booked KB Cars journey starts at your TW12 address, so you do not have to reach a local station with your luggage. You will still need to allow for walking or assistance inside Waterloo to reach your onward departure.
If you are comparing rail from Hampton, the local station is Hampton (London), on Ashley Road, TW12 2HU. It is distinct from Hampton Court and Hampton Wick; make sure you choose the right station for your plans.
ROOM FOR YOUR JOURNEY
Discuss a saloon, estate or MPV with the office; an estate may suit extra luggage. Ask about executive, minivan and luxury options too. A six-passenger vehicle is an option, and you can enquire about seven- or eight-plus passenger vehicles. Choose around the whole party and its luggage, not just the number of seats.
Share the number and sizes of cases and cabin bags, plus any pushchair, folding wheelchair or unusual item. An accompanying carer also needs a seat. The office can discuss a suitable arrangement; KB does not currently have wheelchair-accessible vehicles.
RETURN JOURNEY
A return collection is arranged separately from your outward journey. Give the office your arriving service and its origin, arrival date and time, and a contact number; agree the car meeting point and exit with the office.
If your train is delayed or your plans or exit change, call 020 8870 8888 to discuss and confirm the revised arrangement. A separate return does not automatically reserve the same driver or vehicle.
GOOD TO KNOW
The details that help make your journey straightforward.
The quote reflects your exact journey and vehicle needs. Send your full pickup address and destination, travel date and pickup time, passenger and luggage details, train service, departure time and requested station-arrival time. Include any extra stop or access needs so the office can plan the journey.
Arrange Passenger Assistance inside Waterloo separately with your train operator; a car booking does not arrange it. Tell the KB Cars office about the help you need for the car journey.
Guidance to the car and loading ordinary bags or a folding wheelchair can be arranged without charge. If you need an additional escort inside a building, discuss the task and any cost with the office.
Your car journey and rail ticket are separate bookings. Keep the service details to hand so the transfer can be arranged around the right departure.
Your booking is confirmed when KB sends confirmation by SMS and/or email. An enquiry, quote or payment alone does not confirm a car.
KB CARS · SINCE 2008
Request a quote or speak to our 24-hour office on 020 8870 8888. KB Cars has been trading since 2008, and no app installation is needed to enquire.
