KB CARS · STATION TRANSFERS
Pre-book a car from your home in Feltham, Hanworth or elsewhere in TW13 to Waterloo. Request a quote for your journey and let our 24-hour office help plan your train connection.
AT WATERLOO
Allow time between your car arrival and train departure to reach the right platform or assistance meeting point.
Network Rail lists step-free routes from the main concourse to the platforms and identifies exits 1, 2 and 3 as step-free. Exit 2 has lift access towards Waterloo Road and the Underground Jubilee line. Tell our office if access needs should shape your arrival plan.
The Passenger Assistance meeting point is on the main concourse opposite platform 12. Arrange railway assistance with your train operator, and tell KB Cars about your mobility needs, operator and departure service. Set a station-arrival target separately from the train departure time.
A pre-booked car collects you from your TW13 address and takes you to Waterloo, avoiding the need to get yourself and your luggage to a first station. You will still need time to reach your onward departure area inside Waterloo.
If starting your journey by rail is more convenient, Feltham station is on Hounslow Road, Feltham, TW13 4BY. National Rail classifies its platform access as step-free category A; check the applicable access and assistance details for your journey.
ROOM FOR YOUR JOURNEY
Discuss a saloon, estate or MPV with our office; an estate is an option to discuss if you need more luggage space. You can also ask about executive, minivan and luxury options. A six-passenger vehicle is a standard group option; enquire about seven or eight-plus passengers. The right choice depends on the whole party and its luggage together.
Tell us the number and size of cases and cabin bags, as well as any pushchair, folding wheelchair or unusual item. An accompanying carer needs a seat too.
RETURN COLLECTION
For a return from London Waterloo to TW13, give our office your arriving train operator and service, service origin, date and expected arrival time, plus a contact number. We will agree a car meeting point separately; it is not automatically the same as your outward drop-off.
If your train, exit or plans change, contact the office on 020 8870 8888 to discuss the collection. A requested change is not in place until the office accepts and confirms it. A separate return does not automatically retain the outward driver or vehicle.
GOOD TO KNOW
The details that help our office plan your car journey and rail connection.
Your quote reflects the exact journey: send your full TW13 pickup address, Waterloo destination, date and desired station-arrival time, passenger and luggage details, and any extra stop. Include your train operator and departure service so the office can plan around your connection.
An enquiry, quote or payment alone is not a confirmed booking. Your booking is confirmed when KB accepts it by SMS and/or email.
Arrange railway Passenger Assistance with your train operator; booking a car does not arrange it. Tell our office about your mobility and boarding needs so we can discuss the car journey.
Guidance to the car and loading ordinary bags or a folding wheelchair can be arranged without charge. An additional escort inside a building is assessed separately and any cost is agreed. KB does not currently have wheelchair-accessible vehicles; a folding chair may travel as luggage where suitable.
Your car journey and rail ticket are separate bookings. Keep the service details to hand so the transfer can be arranged around the right departure.
KB CARS · SINCE 2008
Request a journey-specific quote or call our 24-hour office on 020 8870 8888 to discuss your car, station arrival and return. No app installation is required.
