Head to Departures
Victoria Coach Station has separate Departures and Arrivals terminals. For your outward journey, go to Departures and check the station monitors for your coach gate.
PRE-BOOKED PRIVATE HIRE
Travel from your Isleworth or Osterley address to Departures in a vehicle suited to your party and luggage. Get a journey-specific quote from our 24-hour office.
YOUR COACH CONNECTION
Set a station arrival target around your coach operator’s boarding requirements, rather than the departure time alone.
Victoria Coach Station has separate Departures and Arrivals terminals. For your outward journey, go to Departures and check the station monitors for your coach gate.
Victoria Coach Station is at 164 Buckingham Palace Road, London SW1W 9TP, separate from Victoria rail and Underground stations. Check timetable and boarding details with your coach operator, then give KB Cars your operator, service and requested station-arrival time.
BOOK WITH THE OFFICE
Your pre-booked journey starts at your chosen address in Isleworth or Osterley, so you do not need to carry your luggage to a local station first. You may still need to walk inside Victoria Coach Station to reach your gate.
Our office is available 24 hours to discuss vehicle requests, extra stops and returns. Call 020 8870 8888 or request a quote online; no app installation is needed. An enquiry or quote is not a confirmed booking: KB confirms the booking by SMS and/or email.

ROOM FOR YOUR JOURNEY
Discuss a saloon, estate or MPV with the office, or ask about executive, minivan and luxury options. An estate may suit extra luggage; for a group, ask about a six-passenger vehicle or enquire about seven- or eight-passenger options.
Tell us how many people are travelling and the number and size of cases, cabin bags or larger items. The office can agree a suitable vehicle for the combined load, not just the seat count.
RETURN JOURNEYS
A return collection is arranged separately from your outward transfer. Give the office your arriving coach operator and service, arrival date and time, and a contact number; the office will agree a suitable car meeting point with you.
If your coach or plans change, call 020 8870 8888 so the office can review the arrangements and confirm any accepted change. Waiting or changes may affect the cost.
GOOD TO KNOW
Plan the car, your luggage and your onward coach together.
The quote reflects your exact journey, vehicle and any agreed extras. Send your full TW7 pickup address, destination, date and time, passenger count and luggage details, along with your coach service and requested station-arrival time. Include any extra stop or vehicle preference.
Station assistance is separate from your car booking; contact your coach operator to arrange the help you need. Victoria Coach Station has a Mobility Lounge by Gate 0 in Departures and luggage porters; porter help is not included in the KB booking.
Tell the office about your mobility and boarding needs. KB can arrange guidance to the car and loading of ordinary bags or a folding wheelchair without charge; discuss this in advance where possible. An optional extra escort inside a building is a separate arrangement: it may be free or have a cost agreed for the task. KB does not currently have wheelchair-accessible vehicles.
Your car journey and coach ticket are separate bookings. Keep the service details to hand so the transfer can be arranged around the right departure.
KB CARS · SINCE 2008
Request a journey-specific quote or call our 24-hour office on 020 8870 8888 to discuss your plans.