Allow time for Departures
The coach station has separate Departures and Arrivals terminals. For an outward coach, allow time after your car journey to reach Departures and find your gate on the station monitors.
KB CARS · PRE-BOOKED PRIVATE HIRE
Travel from West Ealing or Northfields with a home pickup and room planned for your luggage. Get a quote for your address, timing and vehicle, or call our 24-hour office on 020 8870 8888.
YOUR COACH CONNECTION
Victoria Coach Station, 164 Buckingham Palace Road, London SW1W 9TP, is separate from Victoria rail and Underground stations. Plan your car arrival around your coach operator’s instructions.
The coach station has separate Departures and Arrivals terminals. For an outward coach, allow time after your car journey to reach Departures and find your gate on the station monitors.
Ask your coach company about its timetable and boarding instructions, including the relevant UK or international check-in guidance. Give KB Cars the time the operator asks you to be at the station, not just the coach departure time.
PLANNING YOUR PICKUP
A pre-booked home pickup in West Ealing or Northfields saves you reaching a local station and carrying your luggage through public transport changes. You will still need to make your way through the coach station to your departure gate.
Give the office your exact pickup address and any access or mobility needs. If the car cannot safely stop at your door, we can discuss a practical alternative with you.

VEHICLE CHOICE
Discuss a saloon, estate or MPV with the office, or ask about executive, minivan and luxury options. A six-passenger vehicle is available to request; for seven or eight-plus passengers, enquire with the office.
Tell us the number and size of your cases and cabin bags, as well as any pushchair, folding wheelchair or unusual item. The office can agree a suitable vehicle for the whole party and its combined luggage.
RETURN TO W13
For Victoria Coach Station to W13, give the office your arriving coach operator and service, travel date and arrival time, plus a contact number. We will agree a lawful, accessible car meeting point with you separately; the outward booking does not automatically reserve the same vehicle for your return.
If your coach is delayed or plans change, call our 24-hour office on 020 8870 8888. Ask the office to confirm any accepted change; waiting or changes may affect the cost.
GOOD TO KNOW
Practical answers for your car booking and coach connection.
The quote reflects your exact journey, including the addresses, date and time, vehicle and any agreed extras. Send your full W13 pickup address, destination, passenger and luggage details, coach service and the operator’s requested station-arrival time. Include any extra stop or vehicle preference.
An enquiry, quote or payment alone does not confirm a booking. Your booking is confirmed when KB accepts it by SMS and/or email.
Station assistance is separate from your car booking; contact your coach operator to arrange the help you need inside. Victoria Coach Station has a Mobility Lounge by Gate 0 in Departures and luggage porters; porter help is not included in the KB booking.
Tell our office about your mobility and access needs. Guidance to the car and loading ordinary bags or a folding wheelchair can be arranged without charge; discuss an additional escort inside a building and any agreed cost separately. KB does not currently have wheelchair-accessible vehicles.
Your car journey and coach ticket are separate bookings. Keep the service details to hand so the transfer can be arranged around the right departure.
KB CARS · SINCE 2008
Request a quote or call 020 8870 8888 to discuss your journey with our 24-hour office. No app installation is needed.