Step-free routes
Waterloo lists step-free access from the main concourse to the platforms, with exits 1, 2 and 3 identified as step-free routes. Consider the walk into the station when choosing your arrival target.
KB CARS · SINCE 2008
W5 to London Waterloo private hire
Pre-book a car from your Ealing W5 address to Waterloo, with room for your party and luggage. Request a quote based on your journey, vehicle and agreed extras, or call our 24-hour office on 020 8870 8888.
ROOM FOR YOUR JOURNEY
Choose room for people and luggage
Discuss a saloon, estate or MPV with the office; an estate is worth asking about if you need extra luggage room. Executive, mini van and luxury options are also available to discuss. A six-passenger vehicle is an option for a group, with passenger and luggage space considered together.
Tell us the number and size of your cases and cabin bags, plus any pushchair, folding wheelchair or unusual item, so the office can agree a suitable vehicle.
YOUR WATERLOO ARRIVAL
Allow time to reach your train
Set your requested car arrival at Waterloo ahead of your train departure, allowing time to enter the station and reach your platform.
Assistance and onward travel
The Passenger Assistance meeting point is on the main concourse opposite platform 12. For an Underground connection, Exit 2 has lift access towards Waterloo Road and the Jubilee line.
YOUR W5 PICKUP
Start at your Ealing address
Ealing Broadway Rail Station is on The Broadway, W5 2NU. With a pre-booked KB Cars journey, you can start at your W5 address instead of first getting yourself and your luggage to the station.
Give the office your exact pickup address and any access details. If the door cannot be used, we can discuss a safe, workable alternative.
PLAN THE RETURN
Arrange a separate return from Waterloo to W5
For a return collection, give the office your arriving train operator, service and origin, travel date and scheduled arrival time, along with your contact number. Agree the car meeting point and exit separately with the office.
If your train is delayed or your plans or exit change, call KB Cars on 020 8870 8888. Ask the office to confirm any revised arrangement; a request alone does not mean a change has been accepted.
GOOD TO KNOW
Questions about your Waterloo transfer
Plan the car journey and your onward rail travel separately.
What do you need for a quote?
The quote reflects your exact journey, vehicle and any agreed extras. Send your full W5 pickup address, destination, date and time, passenger count and luggage details, and mention any extra stop or vehicle preference. KB Cars is registered with the ICO; our Privacy Notice explains how we handle your booking information.
Include your train service and departure time as well as your requested station-arrival time. Allow time between the car arrival and train departure for entering the station and reaching the platform.
What if I need help inside the station?
Arrange railway Passenger Assistance separately with your train operator; a car booking does not arrange it. Tell our office about your mobility and boarding needs too, so we can discuss the car journey.
Guidance to the car and loading ordinary bags or a folding wheelchair can be arranged without charge. An optional escort inside a building is assessed separately, with any cost agreed for the task. KB does not currently have wheelchair-accessible vehicles.
Does the transfer include my onward ticket?
Your car journey and rail ticket are separate bookings. Keep the service details to hand so the transfer can be arranged around the right departure.
KB CARS · SINCE 2008
Request your Waterloo transfer quote
Contact our 24-hour office to discuss your W5 pickup, vehicle and station arrival. No app installation is needed. A booking is confirmed when KB sends confirmation by SMS and/or email; an enquiry or quote alone is not confirmation.