KB CARS · STATION TRANSFERS
Pre-book a car from your Kensington address to Waterloo, planned around your train and luggage. Get a quote for your journey or call our 24-hour office on 020 8870 8888.
YOUR STATION ARRIVAL
Choose a station-arrival target that leaves you time to reach your departure area and make any assistance or onward connection.
Waterloo has step-free access from the main concourse to the platforms, with exits 1, 2 and 3 identified as step-free routes. Exit 2 has lift access towards Waterloo Road and the Jubilee line. Tell our office about your access needs so the car arrangements can be planned with you.
Give us your train service, its departure time and your requested station-arrival time. Allow for the walk inside the station and any assistance you have arranged. Passenger Assistance meets on the main concourse opposite platform 12.
YOUR W8 PICKUP
A pre-booked car collects you from your W8 address, so you do not first have to reach High Street Kensington Underground Station with your luggage. You will still need to make your way inside Waterloo to your departure area.
Give the office your exact pickup address and any access needs. If the door cannot be used for a safe, lawful pickup, we can agree a practical alternative with you.
ROOM FOR YOUR JOURNEY
Discuss a saloon, estate or MPV with the office, or ask about executive, minivan and luxury options. An estate may suit extra luggage; a six-passenger vehicle is an option for a group, with luggage considered alongside the seats. Ask the office about seven- or eight-plus-passenger vehicles.
Give us the number and size of your cases and cabin bags, and mention pushchairs, folding wheelchairs or unusual items. We can help agree a suitable vehicle for the whole party and its load.
RETURN JOURNEYS
Arrange the return separately with the office. Give us your arriving train operator and service, where the train starts, travel date and scheduled arrival time, your W8 destination and a mobile contact number. We will agree a suitable meeting point; do not assume it is the same as the outward drop-off.
If your train is delayed or your plans or exit change, contact the office on 020 8870 8888. Ask for the revised arrangement to be confirmed; receipt of a change request is not acceptance of the change.
GOOD TO KNOW
Plan the car and your onward rail journey separately.
The quote reflects your exact journey and vehicle needs. Send your full W8 pickup address, destination, date and time, passenger and luggage details, train service and requested station-arrival time. Include any extra stop or return you would like to arrange. KB Cars is registered with the ICO; our Privacy Notice explains how we handle your booking information.
An enquiry, quote or payment alone does not confirm a car. Your booking is confirmed when KB sends its confirmation by SMS and/or email.
Railway assistance inside Waterloo is arranged separately with your train operator; booking the car does not arrange Passenger Assistance. Its meeting point is on the main concourse opposite platform 12.
Tell our office about your mobility and boarding needs. Guidance to the car and loading ordinary bags or a folding wheelchair can be arranged without charge; discuss any additional escort inside the station and its scope and cost with the office. KB does not currently have wheelchair-accessible vehicles.
Your car journey and rail ticket are separate bookings. Keep the service details to hand so the transfer can be arranged around the right departure.
KB CARS · SINCE 2008
Request a journey-specific quote or call our 24-hour office on 020 8870 8888 to discuss your car, station arrival and return. No app installation is required.
