KB CARS · AIRPORT TRANSFERS
Pre-book a private hire car to your New Malden address. Get a quote for your journey and request an arrivals meeting at no extra service charge; Heathrow parking is separate.
QUOTE FOR YOUR JOURNEY
Your fare is quoted for the Heathrow pickup, New Malden destination, date and time, vehicle and any agreed extras. Tell us about additional stops when you enquire.
Heathrow parking is separate from the fare and charged at Heathrow’s own price. Pay at the terminal pay station on the way out, or repay your driver if they pay it for you. Waiting may also be chargeable; agree the terms when booking.
An enquiry or quote is not a confirmed booking. KB confirms your booking by SMS and/or email.
ARRIVING AT HEATHROW
Agree your flight and meeting details with the office before you travel.
Give us your flight number and terminal. The office checks your flight’s arrival before dispatch, and your driver tracks it once the job is assigned. KB Cars is registered with the Information Commissioner’s Office (ICO); our Privacy Notice explains how we handle your booking information.
Request meet and greet inside arrivals at no extra service charge, or agree another pickup place with the office before or around arrival. If a name board would help, request one when arranging the meeting. Heathrow parking is separate.
The driver normally enters the terminal and parks 20 minutes after landing. If you prefer a later entry, arrange it before pickup. If immigration, bags or a runway delay holds you up, tell the office or driver so entry can be delayed to help limit parking costs. Waiting outside is still waiting, so agree the applicable terms when booking.
If your flight is cancelled or diverted Tell the office your new flight details. Your booking can move to the new flight free of charge. If the pickup airport or destination changes, the office must agree the revised journey and any change to the fare.
OUR FLEET
A solo trip, a family airport run or everyone travelling together. Start with your passengers and luggage. We’ll help you find the right fit.
Everyday travel
A simple starting point for everyday trips and airport journeys with a lighter load.
Room for more luggage
More luggage space to consider when cases, a pushchair or equipment are coming too.
Travel together
For a larger travelling party. Check passengers and luggage together when choosing your vehicle.
A different class of journey
An executive option for your journey. Let us know any particular vehicle requirements in advance.
By enquiry · More room to travel together
Planning a group journey? Discuss the full passenger count and luggage with us to find a suitable arrangement.
By enquiry · Something a little more special
For occasions when you would like a luxury vehicle. Discuss your preferences and journey requirements with us.
Bringing something extra? Tell us about large cases, pushchairs, child seats or mobility aids so we can check the space you need.Check passengers and luggage together. Vehicle illustrations show classes; a particular model is not guaranteed. Larger or unusual arrangements need confirmation from the office.
YOUR NEW MALDEN DESTINATION
Whether you are going home, to a hotel, venue or station, give us the full address and postcode, plus any entrance or access details needed to reach the right place.
KB CARS
KB Cars has operated since 2008. Share your arriving flight, destination and luggage when arranging your journey.
GOOD TO KNOW
Practical answers for your arrival and onward journey.
You can request a meeting inside arrivals at no extra service charge, or agree another pickup place with the office. Give us your flight and terminal, and request a name board if useful. Heathrow parking is payable separately.
Choose the vehicle for passengers and luggage together. An estate offers more luggage space than a saloon; an MPV adds passenger seats, but using those seats can reduce luggage space. Tell the office the number and sizes of large cases and cabin bags, as well as any pushchairs or unusual items, so we can agree a suitable arrangement.
Yes. You can bring your own suitable seat or ask KB to arrange one in advance, subject to availability and suitability. Tell the office the child’s age, relevant height and weight and the seat needed; ask about the charge and agree the arrangement before travel. Include the seat and any pushchair when discussing space.
Cancellation is free before your driver is dispatched. A charge applies after dispatch, up to the full fare once the driver has arrived at the pickup. Contact the office as soon as your plans change.
Tell the office or your driver if you are delayed. The driver can enter the terminal later to help limit parking costs, but waiting outside is still waiting and is not necessarily free. Agree the waiting terms when booking.
Yes. Give us the full New Malden destination address, postcode and any entrance or access details when requesting your quote. Include any additional stops so they can be agreed as part of the journey.
Yes. Tell the office what help you need so a suitable driver can be arranged. Guidance to the car and loading ordinary bags or a folding wheelchair can be arranged without charge. KB does not currently have wheelchair-accessible vehicles, so discuss boarding and space for the folded chair and other luggage with the office. An additional escort inside a building is assessed separately, with any charge agreed.
USEFUL GUIDES
Heathrow guidance and the official terminal finder.
READY TO TRAVEL?
Get a quote online or call our 24-hour office on 020 8870 8888. Have your flight, destination and luggage details ready so we can plan the right pickup.
